Maintenance Team Leader

Cardinal Group Companies•Ontario, OH

6d•Onsite

About The Position

The Maintenance Team Leader protects, maintains, and enhances the value of the community while helping maximize residents’ living experience. The role ensures resident maintenance issues are resolved expertly and efficiently, supports general maintenance and apartment turnovers, and helps keep buildings, grounds, and common areas clean, safe, and well maintained. The position is full-time and non-exempt, with hourly compensation and eligibility for benefits and a bonus.

Requirements

3–5 years of relevant industry experience; property management experience is a plus.
Excellent customer service skills, strong attention to detail, and basic maintenance skills.
Working knowledge of pool service and maintenance.
Ability to lift, carry, push, pull, or maneuver at least 75 pounds.
Ability to work 8–12-hour standing shifts.
Ability to work weekends and be available for on-call emergencies.
Ability to work inside and outside in all weather conditions and physically access all interior and exterior parts of the property and amenities.
Ability to embody Cardinal Culture and Cardinal Core Values every day.

Nice To Haves

High school diploma or GED equivalent preferred.
Property management experience is a plus.
Preferred career experience includes Maintenance Supervisor, Maintenance, Maintenance Manager, Facilities Manager, Supervisor, Building Manager, Building Engineer, Facilities Maintenance Manager, or Maintenance Director.

Responsibilities

Keep community grounds and buildings clean and properly maintained to maintain exceptional curb appeal.
Assist with basic repairs and general maintenance duties.
Demonstrate exemplary customer service and teamwork.
Maintain a safe, tidy, and sanitary clubhouse, office, model, hallways, and other common areas.
Keep the property free of trash, debris, and animal waste.
Maintain grass and landscaping, including watering flowers.
Ensure apartments have the best possible appearance before new residents move in.
Advise the supervisor of apartment items requiring additional attention, such as ripped carpet, torn linoleum, or window or door repairs.
Assist with apartment turnovers as directed.
Communicate with the Community Manager about maintenance or curb-appeal problems requiring further attention.
Respond appropriately to emergencies according to policies and procedures.
Attend required in-service training sessions and participate in required Cardinal U training.
Understand and comply with all policies and procedures.
Contribute to resident satisfaction by meeting or exceeding customer expectations.
Travel locally as needed to assist properties, attend training classes, business meetings, or support other job responsibilities.