Maintenance Team Leader

LDG Development•Louisville, KY

7h•Onsite

About The Position

The Maintenance Team Leader is primarily responsible for protecting, maintaining, and enhancing the value of the community while maximizing the living experience for residents. The role ensures resident maintenance issues are resolved expertly and efficiently, and includes routine maintenance and repairs, property upkeep, customer service, and support for apartment turnovers. The position reports to the Community Manager and is full-time, non-exempt, hourly, on-site, and eligible for benefits and bonuses. The role works both indoors and outdoors throughout the residential property, including amenities, and may involve frequent exposure to unpleasant or hazardous outdoor conditions. Occasional travel may be required for training, property support, or other job-related needs. Additional related tasks may be assigned as needed.

Requirements

HVAC certification (EPA Type I or II).
3–5 years of relevant industry experience.
Excellent customer service skills.
Strong attention to detail and basic maintenance skills.
Working knowledge of pool service and maintenance.
Basic knowledge of plumbing, electrical, HVAC, and appliance repair.
Ability to lift a minimum of 75 pounds and work standing shifts of 8–12 hours.
Ability to work weekends and be available for on-call emergencies.
Ability to embody the Solidago Culture every day.
Valid driver's license.

Nice To Haves

Property management experience.
High school diploma or GED equivalent.
CPO (Certified Pool Operator) certification; listed as preferred but not required.

Responsibilities

Maintain exceptional curb appeal by keeping community grounds and buildings clean and properly maintained.
Perform routine maintenance and repairs in apartments and common areas, including electrical, plumbing, HVAC, carpentry, and appliance repair.
Demonstrate exemplary customer service and teamwork.
Maintain safe, tidy, and sanitary common areas, including the clubhouse, office, model, and hallways.
Keep the property free of trash, debris, and animal waste.
Maintain grass and landscaping, including watering flowers.
Ensure apartments are in the best possible condition before new residents move in.
Advise the supervisor of apartment items needing additional attention, such as damaged carpet or linoleum and window or door repairs.
Assist with apartment turnovers as directed.
Communicate maintenance or curb-appeal problems requiring further attention to the Community Manager.
Respond appropriately to emergencies according to policies and procedures.
Participate in and attend required in-service training sessions.
Understand and comply with all policies and procedures.
Contribute to resident satisfaction by meeting or exceeding customer expectations.
Provide emergency maintenance coverage as part of an on-call rotation, if applicable.