Maintenance Supervisor

Essex Property Trust•Los Angeles, CA

24d•Onsite

About The Position

The Maintenance Supervisor is responsible for maintenance operations and objectives for the community. The role includes managing the property budget with the goal of increasing net operating income, maintaining the physical asset, providing a quality living environment for residents, and fostering a productive working relationship with staff. Depending on the property’s size and staffing, the supervisor may be on call for after-hours emergencies. The position reports to the Community Manager or General Operations Manager. The supervisor formally oversees associates in a functional or operational area, including assigning work, training and coaching staff, monitoring staffing and labor utilization, and providing performance appraisals. The role also handles and oversees repairs, work orders, preventive maintenance, inspections, safety and regulatory compliance, budget management, inventory, vendor coordination, and maintenance records. Regular communication with property management and professional interaction with residents are expected. The work takes place in a fast-paced environment, both indoors and outdoors, with frequent customer interaction, changing priorities, and occasional travel to properties or meetings. The position requires availability to work any day of the week throughout the year and to work scheduled hours plus any additional time needed to complete the job. It involves continuous physical effort, including lifting more than 50 pounds, standing, walking, bending, and other strenuous activities.

Requirements

High school diploma or GED equivalent.
3–5+ years of property management industry or related experience.
Proficient knowledge of electrical, plumbing, and appliance repair, with hands-on experience.
Knowledge of environmental and industrial hazards relevant to residential housing, including asbestos, lead, mold, and radon.
Ability to use a personal smart device for property operations and communication apps.
General understanding of Microsoft Suite and property management software.
Ability to read, write, and speak English.
Organizational and time-management skills.
Ability to supervise two or more associates.
Ability to work any of the seven days of the week, year-round, and attend scheduled training.
Ability to work scheduled hours and any additional hours necessary to complete the job.
Ability to lift more than 50 pounds and perform frequent standing, walking, bending, and other strenuous activities.
Ability to multitask and adapt to changing priorities while communicating effectively and maintaining a professional demeanor.

Nice To Haves

HVAC and/or CPO license.

Responsibilities

Supervise and direct maintenance technicians, assign tasks, and ensure work is completed efficiently and to a high standard.
Provide on-the-job training and ensure maintenance staff understand property systems and procedures.
Perform and oversee repairs to property systems and equipment.
Respond to, prioritize, and resolve resident work orders in a timely and effective manner.
Implement and manage preventive maintenance schedules for systems and equipment, including HVAC, plumbing, and electrical systems.
Inspect common areas, buildings, and equipment to identify maintenance needs and safety hazards.
Ensure property compliance with local, state, and federal requirements, including safety and building codes.
Work within the maintenance budget and conduct repairs and maintenance cost-effectively.
Maintain inventories of tools, equipment, and supplies.
Obtain service quotes, recommend vendors, and assist with outsourced-work contracts.
Coordinate specialized repairs, maintenance services, and large projects with internal stakeholders and contractors; ensure work meets specifications and budget.
Respond to after-hours emergencies and ensure critical repairs are handled promptly.
Interact professionally with residents and address maintenance concerns.
Implement and enforce safety procedures, comply with OSHA and other safety regulations, and keep maintenance tools and equipment in good working order.
Maintain records of work orders, inspections, and repairs in SightPlan or shared trackers.
Update property management on maintenance activities, significant issues, and trends.
Provide formal supervision, make staffing recommendations, monitor labor and overtime, deliver performance appraisals, and mentor and coach team members.
Perform other duties and tasks as assigned.