Maintenance Supervisor

Beacon Communities • Worcester, MA

18d • $36 - $39 • Onsite

About The Position

The Maintenance Supervisor is responsible for maintenance and facilities operations at Whittier Terrace in Worcester, Massachusetts, helping enhance the value of the community. The role maintains property equipment and machinery, develops and follows the maintenance budget, and coordinates maintenance staff and daily property needs. The position reports to the Property Manager and has no direct supervisory reports specified, although it schedules and supervises maintenance staff activities.

The supervisor handles and coordinates work orders, apartment turnovers, repairs, inspections, preventive maintenance, purchasing, capital projects, and contractor agreements. Duties include performing minor repairs and carpentry, coordinating painting and exterior repairs, overseeing trash and snow removal, and responding to emergency maintenance needs. The role also supports office staff and other Beacon properties as requested, communicates regularly with property management, protects resident and applicant confidentiality, and follows company policies and safety practices.

The role requires physical work, including lifting up to 50 pounds, climbing ladders and stairs, standing and walking for extended periods, and bending and working with arms raised. Candidates must live within 30 minutes of the property unless management approves otherwise.

Requirements

• Education, training, and experience demonstrating the ability to perform the duties, including related building or property maintenance supervisory work experience.
• Knowledge and skill in the safe use of hand tools and small power tools.
• Computer proficiency.
• Ability to supervise maintenance staff.
• Neat and orderly work habits.
• Valid driver's license.
• Adequate knowledge of standard plumbing, electrical, carpentry, and heating practices.
• Professional demeanor and solid interpersonal skills.
• Ability to handle emergency and pressure-sensitive situations involving complex and time-sensitive problem resolution.
• Must live within 30 minutes of the property unless otherwise approved by management.
• Ability to lift 50 pounds, climb and work on ladders and stairs, work with arms raised overhead, stand and walk for long periods, bend at the waist and knees, and perform tasks such as shoveling snow.

Nice To Haves

• Certified Apartment Maintenance Technician certification.
• Designated certifications for the property type where required.

Responsibilities

• Schedule maintenance team activities and assist with daily operations, including service orders, repainting, recarpeting, and apartment turnovers.
• Prioritize, delegate, schedule, create, update, and close work orders using a computer and tablet.
• Perform minor repairs, as needed, in electrical, plumbing, appliance, flooring, carpentry, painting, and heating or air systems where a license is not required.
• Complete timely minor repairs and improvements in vacant units to prepare them for market.
• Perform general carpentry, including wallboard, countertop and cabinet, finish carpentry, window and glass, door and lock, and ceramic tile repairs; assist with vinyl floor, cove, and wall base installation.
• Schedule and participate in emergency on-call shifts and after-hours maintenance.
• Monitor maintenance inventory and purchases; prepare purchase orders, requisitions, and contracts for equipment, supplies, and services.
• Develop and adhere to the maintenance budget and authorize maintenance expenditures.
• Conduct apartment and property inspections.
• Assist with developing or updating the Capital Needs Assessment.
• Monitor completion of preventive maintenance schedules.
• Oversee and assist with trash and snow removal.
• Keep contractor certificates of insurance and service agreements up to date.
• Oversee capital projects and create work scopes and contracts as needed.
• Safeguard company equipment and materials, common areas, mechanical rooms, and vacant apartments.
• Assist in minimizing energy and utility usage.
• Assist office staff and work at other Beacon properties when requested by supervisors or managers.
• Communicate daily with property management.
• Maintain decorating replacement schedules and oversee and schedule unit and common-area painting.
• Schedule and coordinate exterior siding repairs, emergency roof repairs, and minor HVAC repairs.
• Pick up and deliver supplies using a company or personal vehicle.
• Preserve resident and applicant confidentiality and foster positive, collaborative relationships with residents, communities, and associated agencies.
• Enforce and follow company policies, rules, safety practices, and regulations.
• Participate in and complete requested training seminars and online training.

Benefits

• Medical, dental, and vision coverage for employees regularly scheduled to work at least 24 hours per week.
• HSA and FSA options.
• 13 paid holidays per year.
• Paid time off including vacation days, personal days, sick time, wellness days, summer flex time, volunteer days, and early-close Fridays.
• 401(k) program with company match.
• Company-paid life insurance.
• Voluntary life, critical illness, hospital care, and accidental injury coverage options.
• Employee Assistance Program.
• Childcare and eldercare support.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed