Maintenance Supervisor

PeakMade Real Estate•Clemson, SC

20d

About The Position

The Maintenance Supervisor is responsible for maintaining operations at an assigned apartment community, including organizing service requests, managing the preventative maintenance program, complying with safety standards, and delivering customer service. The role is hands-on: approximately 60–70% of the time is spent performing repairs and maintenance, with the remainder spent supervising associates and outside contractors and carrying out general management functions. The position requires leading the maintenance team with a resident-focused attitude and a team-player mentality. The supervisor works with the Property Manager to support customer service and maximize property performance within budget guidelines, and with the National Facilities Director to obtain bids for capital improvements. Duties also include monitoring grounds and buildings, managing inventory and records, overseeing turns and vendors, and maintaining safe, orderly maintenance operations. PeakMade Real Estate manages and develops off-campus student housing, multifamily, and build-to-rent communities across the United States. The company describes its working environment as fun, collaborative, forward-thinking, and purposeful.

Requirements

High school diploma or equivalent.
At least 2 years of maintenance supervisory experience.
EPA Type II certification.
Must live within 30 miles of the assigned property.
Valid driver's license and current automobile insurance.
Must furnish a reliable personal vehicle to fulfill job functions.
Must provide basic hand tools; they are not provided by the community.
Ability to use general maintenance equipment, including hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment, without jeopardizing the safety of oneself, coworkers, or residents.
Ability to diagnose problems with and repair applicable systems and features, including major appliances, HVAC, intermediate plumbing, intermediate electrical work where no license is required, sheetrock, general carpentry, pool care if required, roofs and gutters, painting, irrigation, fountains, foundations and sidewalks, landscaping, ice and snow, golf carts, and small engines.
Ability to transport or move up to 50 pounds over variable distances.
Ability to use ladders to access heights exceeding eight to nine feet.
Ability to work outdoors in temperatures exceeding 90 degrees or below 32 degrees Fahrenheit.
Ability to personally perform general maintenance and repair tasks without endangering oneself, residents, or coworkers.
Frequent bending and/or stooping to access equipment and machinery.

Nice To Haves

Experience in the multifamily industry.
Certified Pool Operator (CPO) certification.

Responsibilities

Spend approximately 60–70% of working time performing hands-on repairs and maintenance, and the remainder supervising associates and contractors and handling general management functions.
Assist the Property Manager in managing an excellent customer service program by following Peak Simply Service Standards.
Prioritize and assign service requests, monitor their completion, follow up on outstanding items, and help complete requests as needed.
Inspect grounds, buildings, and community features daily to address liability concerns and maintain curb appeal.
Maintain a preventative maintenance program that extends asset life and minimizes future repairs.
Identify and implement energy-saving measures that promote conservation.
Manage maintenance supply inventory within budget guidelines and keep the maintenance shop organized, stocked, and compliant with safety standards and OSHA guidelines.
Maintain the hazard communications program and teach and promote safe work practices.
Participate in monthly unit inspections as required.
Assist residents with move-in and move-out processes and maintain the key control program according to Peak policy.
Schedule and direct maintenance workers and supervise vendors and contractors during turn-related work within budget guidelines.
Prepare vacant units for marketing, including restoration and cleaning, and direct scheduled maintenance of equipment according to manufacturer recommendations and operating manuals.
Address resident and employee concerns and resolve issues in a timely, professional manner.
Assist with the general upkeep and cleaning of the office, common areas, and model.
Maintain accurate records.
Work with the National Facilities Director to obtain bids for capital improvements.
Work with the Property Manager to maximize property performance within budget guidelines.

Benefits

Paid parental leave and one year of diapers.
15 days of PTO plus 2 additional Wellbeing Days.
401(k) match.
Wellness initiatives, healthy team competitions, and reward programs through Peak's LiveWell program.
Facilities-related leadership program.
Additional technical training.
Technical certifications available, including HVAC and CPO.
Employee Resource Groups.
Monthly renewal bonuses.
Additional rewards and recognition.
10 Year Peakiversary Trip.