Maintenance Supervisor, Multifamily

Cushman & Wakefield•Atlanta, GA

25d•$29 - $34

About The Position

The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service to residents. The position prepares market-ready apartments; performs and schedules maintenance and repairs; maintains grounds, pools, hot tubs, common areas, and dog parks; and carries out on-call emergency procedures as required. The supervisor reports maintenance issues that may affect the budget to the manager, follows applicable housing laws and safety procedures, and attends required training. The role may require work on any shift from Sunday through Saturday to meet business needs. The job operates in a professional office environment using standard office equipment, with regular travel outdoors between properties in varying weather conditions. It includes physical activity such as moving between floors and buildings, climbing stairs, remaining stationary for much of the workday, and occasionally or frequently exerting force to move objects. Travel may be required up to 10% of the time.

Requirements

At least 3 years of related experience.
High school diploma, GED, or education from a trade, technical, or vocational school.
EPA 608 certification, minimum Type II; or CPO certification; or a certificate required by the local city.
Valid driver's license.
Ability to work any shift Sunday through Saturday to support business needs.
Knowledge of safe use of cleaning agents and equipment used for job duties.
Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to prepare and interpret bar graphs.
Ability to travel up to 10% of the time.
Ability to exert up to 100 pounds of force occasionally, frequently, and constantly as described in the job posting.

Responsibilities

Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
Complete resident service requests in a timely manner.
Perform maintenance functions such as plumbing, pool maintenance, air conditioning and heating, carpentry, appliance, electrical, painting, caulking, snow removal, scheduling, and life-safety work.
Maintain grounds, pools and hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
Perform on-call emergency procedures as required.
Report maintenance issues affecting the budget, including life-safety concerns, vacant repairs, property damage, and common-area needs, to the manager.
Schedule and perform preventative maintenance and record completed activities.
Follow applicable state, local, and federal housing laws, codes, policies, and maintenance systems.
Attend and participate in training programs required by Cushman & Wakefield and local jurisdictions.
Provide superior customer service and represent the company professionally.
Follow Cushman & Wakefield safety policies and procedures.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options.
Pet insurance.
Pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee assistance program and counseling services.
Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.
Competitive pay; compensation depends on factors including location, experience, qualifications, and other stated eligibility factors.