Maintenance Supervisor, Multifamily

Cushman & Wakefield•Las Vegas, NV

2d•Onsite

About The Position

The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, quality and timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service. The position prepares market-ready apartments; completes resident service requests; performs a range of maintenance work; maintains grounds, pools, hot tubs, common areas, and dog parks; and carries out on-call emergency procedures as required. It also reports maintenance issues that affect the budget, schedules and records preventative maintenance, follows applicable housing laws and codes, attends required training, and represents the company professionally. The role works in a professional office environment, uses standard office equipment, and regularly travels outside between properties in varying weather conditions. It may require travel up to 10% of the time and the ability to lift, carry, push, pull, or move objects exerting up to 100 pounds of force.

Requirements

High school diploma, GED, or education from a trade, technical, or vocational school.
At least 3 years of related experience.
EPA 608 certification, minimum Type II; or CPO certification; or a certificate required by the local city.
Valid driver's license.
Ability to work any shift Sunday through Saturday to support business needs.
Knowledge of safe use of cleaning agents and equipment used to perform job duties.
Ability to add, subtract, multiply, and divide whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and prepare and interpret bar graphs.
Follow Cushman & Wakefield safety policies and procedures.
Ability to stand and walk for extended or continuous periods, ascend and descend stairs, ladders, or step stools, operate office machinery, and exert up to 100 pounds of force to lift, carry, push, pull, or move objects.

Responsibilities

Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
Complete resident service requests in a timely manner.
Perform maintenance functions including plumbing, pool maintenance, air conditioning, heating, carpentry, appliance repair, electrical work, painting, caulking, snow removal, scheduling, and life safety work.
Maintain grounds, pools, hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
Perform on-call emergency procedures as required.
Report maintenance issues affecting the budget, including life safety, vacant repairs, property damage, and common-area needs, to the manager.
Schedule and perform preventative maintenance and record those activities.
Follow applicable state, local, and federal housing laws, codes, policies, and maintenance systems.
Attend and participate in training programs required by Cushman & Wakefield and local city and state jurisdictions.
Provide superior customer service and represent the company professionally.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance; flexible spending and health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.