Maintenance Supervisor, Multifamily

Cushman & Wakefield•Springfield, MO

12d

About The Position

The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service. The position prepares apartments for occupancy, performs and schedules maintenance and preventative maintenance, maintains grounds and shared amenities, and carries out on-call emergency procedures as required. The supervisor reports maintenance issues that may affect the budget and follows applicable housing laws, codes, policies, systems, and company safety procedures. The role requires working any shift Sunday through Saturday to support business needs.

Requirements

At least 3 years of related experience.
High school diploma, GED, or education from a trade, technical, or vocational school.
Valid driver's license.
EPA 608 certification, minimum Type II; or CPO certification; or a locally required city certificate, as applicable.
Ability to work any shift Sunday through Saturday to support business needs.
Knowledge of the safe use of cleaning agents and equipment used to perform job duties.
Ability to perform arithmetic with whole numbers, common fractions, and decimals, compute rates, ratios, and percentages, and prepare and interpret bar graphs.
Ability to meet the physical demands of the position, including exerting up to 100 pounds occasionally, frequently, and/or constantly as described in the posting.

Responsibilities

Prepare market-ready apartments, which may include painting, carpet cleaning or repair, general repairs, and housekeeping.
Complete resident service requests in a timely manner.
Perform maintenance involving plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical work, painting, caulking, snow removal, scheduling, and life safety issues.
Maintain grounds, pools and hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
Perform on-call emergency procedures as required.
Report maintenance issues that affect the budget, including life safety issues, vacant repairs, property damage, and common-area needs, to the manager.
Schedule and perform preventative maintenance and record those activities.
Maintain knowledge of state, local, and federal housing laws, codes, policies, and systems related to maintenance.
Attend and participate in training programs required by Cushman & Wakefield and local city and state jurisdictions.
Provide superior customer service and represent the company professionally.
Follow Cushman & Wakefield safety policies and procedures.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options.
Pet insurance.
Pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in benefit programs that generally include health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.
Competitive pay.