Maintenance Supervisor, Multifamily
About The Position
The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield provide superior customer service. The position prepares apartments for move-in, handles routine and preventative maintenance, maintains grounds and shared amenities, and performs on-call emergency procedures as required. It reports maintenance issues affecting the budget to the manager and follows applicable housing laws, codes, policies, safety procedures, and training requirements.
Requirements
- At least 3 years of related experience.
- High school diploma, GED, or trade, technical, or vocational school education.
- EPA 608 certification, minimum Type II; or CPO certification; or a locally required city certificate. CPO is required if required by the city or state.
- Valid driver's license.
- Ability to work any shift Sunday through Saturday to support business needs.
- Knowledge of the safe use of cleaning agents and equipment used to perform job duties.
- Ability to perform arithmetic with whole numbers, common fractions, and decimals, calculate rates, ratios, and percentages, and prepare and interpret bar graphs.
- Ability to meet the physical demands of the position, including standing and walking for extended or continuous periods, using stairs, ladders, or step stools, and exerting up to 100 pounds of force as described in the posting.
Responsibilities
- Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
- Complete resident service requests in a timely manner.
- Perform maintenance across functions including plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical work, painting, caulking, and snow removal.
- Maintain grounds, pools and hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
- Perform on-call emergency procedures as required.
- Report maintenance issues that affect the budget, including life safety concerns, vacant repairs, property damage, and common-area needs, to the manager.
- Schedule and perform preventative maintenance and record the activities.
- Maintain knowledge of applicable state, local, and federal housing laws, codes, policies, and maintenance systems.
- Attend and participate in training programs required by Cushman & Wakefield and local city and state jurisdictions.
- Provide superior customer service and represent the company professionally.
- Follow all Cushman & Wakefield safety policies and procedures.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
- Company discounts program.
- Personal and professional development resources, including access to LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may generally enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
