Maintenance Supervisor, Multifamily
About The Position
The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, quality and timely service, and personal attention. The role responds to resident service requests and helps deliver superior customer service. The position prepares apartments for move-in, completes repairs and preventative maintenance, maintains grounds and shared amenities, and performs on-call emergency procedures as required. It also reports maintenance issues that may affect the budget, follows applicable housing laws and safety procedures, attends required training, and represents the company professionally.
Requirements
- At least 3 years of related experience.
- High school diploma, GED, or education from a trade, technical, or vocational school.
- EPA 608 certification, minimum Type II; CPO certification or a locally required certificate may also be required.
- Valid driver's license.
- Knowledge of maintenance functions including plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical work, painting, caulking, snow removal, scheduling, and life-safety issues.
- Knowledge of safe use of cleaning agents and equipment used to perform job duties.
- Ability to perform basic arithmetic and calculate rates, ratios, and percentages, and prepare and interpret bar graphs.
- Ability to work any shift Sunday through Saturday to support business needs.
Responsibilities
- Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
- Complete resident service requests in a timely manner.
- Maintain grounds, pools and hot tubs, common areas, and dog parks so they are clean and free of trash, debris, and safety issues.
- Perform on-call emergency procedures as required.
- Report maintenance issues affecting the budget, including life-safety issues, vacant repairs, property damage, and common-area needs, to the manager.
- Schedule and perform preventative maintenance and record the activities.
- Maintain knowledge of state, local, and federal housing laws, codes, policies, and maintenance systems.
- Attend and participate in training programs required by the company and local jurisdictions.
- Provide superior customer service and represent the company professionally.
- Follow all company safety policies and procedures.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two paid volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, with supplementary benefit options.
- Pet insurance.
- Pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
- Competitive pay.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
