Maintenance Supervisor, Multifamily
About The Position
The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service. The position prepares apartments for market, completes repairs and preventative maintenance, maintains property grounds and shared areas, and performs on-call emergency procedures as required. The supervisor reports maintenance issues affecting the budget to the manager, follows applicable housing laws and safety procedures, and attends required training. The role may require working any shift Sunday through Saturday and traveling between properties in varying weather conditions.
Requirements
- High school diploma, GED, trade, technical, or vocational school education.
- At least 3 years of related experience.
- EPA 608 certification, minimum Type II; or CPO certification; or a certificate required by the local city.
- Valid driver's license.
- Ability to work any shift Sunday through Saturday to support business needs.
- Knowledge of the safe use of cleaning agents and equipment used for job duties.
- Ability to perform arithmetic with whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages and prepare and interpret bar graphs.
Responsibilities
- Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
- Complete resident service requests in a timely manner.
- Perform maintenance work involving plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical work, painting, caulking, snow removal, scheduling, and life-safety issues.
- Maintain grounds, pools and hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
- Perform on-call emergency procedures as required.
- Report maintenance issues affecting the budget, including life-safety issues, vacant repairs, property damage, and common-area needs, to the manager.
- Schedule and perform preventative maintenance and record completed activities.
- Follow applicable state, local, and federal housing laws, codes, policies, and maintenance systems.
- Attend and participate in required company and jurisdictional training programs.
- Provide superior customer service and represent the company professionally.
- Follow Cushman & Wakefield safety policies and procedures.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two paid volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts with major retailers and service providers.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may have access to flexible spending accounts, health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
