Maintenance Supervisor - North Seattle

Greystar Management Services•Seattle, WA

6d•Onsite

About The Position

Greystar is hiring an experienced Maintenance Supervisor to oversee and perform technical and mechanical work that keeps the interior and exterior of the community’s buildings, grounds, amenities, and common areas clean, safe, attractive, and functional. The role supervises up to five employees and helps ensure maintenance work meets company standards, safety requirements, and applicable codes. The Maintenance Supervisor handles resident work orders and routine upkeep, prepares vacant apartments for new residents, establishes property cleanliness and appearance standards, and inspects work completed by service team members and outside contractors. The position also maintains supplies and equipment, performs preventive maintenance, supports repair and capital budgets, and promotes cost control and workplace safety. The role requires work both indoors and outdoors in varied weather, and a flexible schedule that includes evening, weekend, and holiday on-call coverage. The posted hourly range is $30.25–$42.00. The position may also be eligible for onsite bonus programs. Greystar offers benefits to full-time employees, including medical, dental, vision, disability and life insurance; paid time off and holidays; onsite housing discounts subject to availability; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; and other voluntary benefits.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade; extensive multifamily maintenance management experience is sought in the role description.
Knowledge of hot water heater repair and maintenance.
Basic carpentry knowledge; carpentry is also listed as required.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices; incumbents must provide their own hand tools unless prohibited by state law.
Ability to apply logical thinking to identify and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts, and to remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Mathematical skills to perform basic arithmetic, including with decimals and fractions, for reviewing and completing financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Local, routine travel may be required for business meetings, training, or other work-related responsibilities.

Nice To Haves

Hot water heater repair and maintenance knowledge is highly desired.
Property management system experience, including Yardi or OneSite.
Proficiency in MS Office Suite; the posting lists this as required in one section and also as a desired qualification.

Responsibilities

Oversee and perform technical and mechanical maintenance to keep buildings, grounds, amenities, and common areas clean, safe, attractive, and functional.
Supervise up to five employees and periodically inspect service team members’ work, assessing effectiveness and developing corrective action plans as needed.
Respond to resident service requests, diagnose problems, and complete work orders and routine upkeep in accordance with policies, safety standards, and code requirements.
Manage the make-ready process for vacant apartments, including inspections, punch lists, vendor scheduling, supply procurement, repairs, and final inspections.
Establish standards for the cleanliness and appearance of grounds, amenities, buildings, market-ready apartment interiors, breezeways, parking areas, offices, and other common areas.
Inspect contractors’, vendors’, and other service providers’ work to confirm it meets required quality standards, scope, and specifications.
Maintain adequate inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventative maintenance procedures.
Assist the Community Manager with budgets for routine repairs, maintenance, and capital projects.
Support cost-control programs by repairing parts when appropriate, limiting waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, keep safety data sheets current and accessible, and stay informed about OSHA and other applicable safety requirements.
Provide responsive, respectful customer service to residents and team members, including addressing questions and complaints and completing assigned work orders with urgency.
Manage outside vendors and follow up on warranties by email and phone.

Benefits

Housing discounts of up to 40% at Greystar communities; onsite housing discounts are subject to discount terms and unit availability.
Cell phone allowance.
Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Robust training and development.