Maintenance Supervisor - North Seattle

Greystar•Seattle, WA
•$30 - $42•Onsite

About The Position

Greystar is hiring an experienced Maintenance Supervisor to oversee and perform technical and mechanical work that keeps a residential community’s buildings, grounds, amenities, and common areas clean, safe, attractive, and functional. The role supervises up to five employees and coordinates service work, vendors, contractors, inventory, preventative maintenance, safety compliance, and budget support. It also includes responding to resident maintenance requests and preparing vacant apartments for leasing and move-in.

Requirements

  • High school diploma, GED, or related experience and training.
  • Experience in property management maintenance, other building maintenance, or a related trade.
  • Basic carpentry knowledge.
  • Knowledge of hot water heater repair and maintenance.
  • Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices; employees must provide their own hand tools unless prohibited by state law.
  • Ability to apply logical thinking to define and correct problems.
  • Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and business contacts, including when resolving customer concerns.
  • Ability to read, write, and communicate effectively and answer questions related to department operating policies.
  • Proficiency with internet, word-processing, spreadsheet, and database-management programs.
  • Mathematical skills to perform basic arithmetic with whole numbers, decimals, and fractions for financial, administrative, and legal documents.
  • EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems involving pressure testing or refrigerant handling.
  • Certifications required by applicable state and local jurisdictions.
  • Valid driver’s license to operate a golf cart on the property, if applicable.
  • Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Nice To Haves

  • Property management system experience, including Yardi or OneSite.
  • Knowledge of hot water heater repair and maintenance is highly desired.

Responsibilities

  • Complete resident work orders and routine community maintenance by diagnosing problems and making repairs in accordance with company policies, procedures, safety standards, and code requirements.
  • Oversee and complete the apartment make-ready process, including inspections, preparing punch lists, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
  • Develop standards for the cleanliness and appearance of grounds, amenities, building exteriors, vacant apartment interiors, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and other common areas.
  • Periodically inspect work performed by service team members and develop corrective action plans as needed.
  • Inspect contractors’ and vendors’ work, materials, and services for compliance with quality standards, scope, and specifications.
  • Maintain an adequate inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
  • Complete monthly preventative maintenance procedures.
  • Assist the Community Manager in developing budgets for routine repairs, maintenance, and capital projects.
  • Support cost-control efforts by repairing parts when practical, avoiding waste, and using tools and equipment correctly.
  • Conduct scheduled safety meetings, maintain accessible and current MSDS sheets, and stay current on OSHA and other safety requirements.
  • Provide respectful, responsive customer service to residents and team members, address maintenance complaints, and complete assigned work orders efficiently and urgently.
  • Manage outside vendors and follow up on warranties by email and phone.
  • Supervise up to five employees and delegate maintenance work.
  • Work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Benefits

  • Hourly pay range of $30.25–$42.00.
  • Cell phone allowance.
  • Potential weekly, monthly, and/or quarterly bonus programs for onsite property positions.
  • Medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service and additional vacation accrued with tenure.
  • Onsite housing discount at Greystar-managed communities, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Robust training and development.
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