The Village at Sage Street & HiWay 40 - Maintenance Supervisor

Volunteers of America Northern California & Northern Nevada•Reno, NV

13d•Onsite

About The Position

The Maintenance Supervisor oversees building maintenance and repairs at The Village on Sage Street and HiWay 40 properties in Reno, Nevada. The role supports residents in a safe, professional, compassionate, and non-judgmental manner while maintaining the safety and integrity of the housing sites. Work is performed in a cost-effective, service-oriented way consistent with organizational standards. The supervisor directs preventive maintenance, building and grounds inspections, apartment repairs and make-readies, and maintenance of heating, cooling, plumbing, electrical, and other systems. The role manages staff, work orders, supplies, records, inspections, contractors, and maintenance resources; ensures compliance with applicable codes and safety standards; and communicates with program staff, administrators, and external representatives. The position also supports staff training and development and requires technical maintenance skills, sound judgment, communication skills, and the ability to serve people from diverse and vulnerable populations. This is a full-time position. The stated pay range is $62,400 to $72,800 per year. Full-time employees working 30 or more hours per week are eligible for paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage.

Requirements

Five years of progressively responsible experience in facilities or building maintenance, including at least two years supervising maintenance employees and coordinating maintenance operations.
Demonstrated ability to perform plumbing, electrical, and basic carpentry work.
Experience developing preventive-maintenance schedules, prioritizing work orders, allocating staff and resources, overseeing contractors, and managing maintenance expenditures.
Ability to evaluate operational risks, resolve competing priorities, and make independent decisions within established authority.
Ability to communicate and understand oral and written instructions and provide services without ethnic or social prejudice.
General knowledge of issues and challenges affecting vulnerable populations, minorities, veterans, homeless populations, and people with disabilities.
Organizational skills, flexibility to work irregular hours, and willingness to work as a team member.
Computer skills.
Valid Nevada driver’s license and ability to meet the organization’s insurance carrier guidelines.
Must pass required background clearances in accordance with agency, county, state, and federal standards.
CPR/First Aid certification required within 90 days of employment; completion and maintenance of all required training and health clearances.
General building-maintenance knowledge, including building layouts, materials, and equipment; understanding of HVAC, plumbing, general carpentry, and structural, mechanical, and electrical systems.
Knowledge of finishes, fixtures, and furnishings; ability to perform routine and preventive maintenance, follow documented instructions and guidelines, understand inspections and scheduling, and identify repair or replacement needs beyond normal maintenance.
Ability to safely operate and care for hand tools, power tools, electrical test equipment, gauges, meters, measuring devices, and diagnostic test equipment.
Vocational literacy sufficient to create and understand daily work reports, inventory information, and requisitions.
General analytical and mathematics skills sufficient to estimate simple project costs, including labor, materials, and equipment.
Ability to sit, stand, walk, bend, and stoop throughout the workday; lift and move over 50 pounds; safely maneuver maintenance supplies; travel between locations as needed; climb extension ladders to access roofs and windows; and regularly climb stairs.

Responsibilities

Oversee preventive maintenance of heating and air-conditioning units, interior and exterior common areas, apartment make-readies and repairs, and inspections of building perimeters, grounds, and parking areas.
Evaluate competing maintenance needs and set staffing, resource allocation, and response priorities based on safety, operational impact, cost, and organizational needs.
Supervise maintenance and repair of building interiors and exteriors to meet county codes and keep equipment in safe working order.
Direct plumbing and electrical services and maintain fixtures, lighting, toilets, sinks, drains, equipment, and tools in apartments and common areas.
Ensure regular inspections of heating and cooling systems and smoke detectors.
Select, purchase, and pick up repair materials; control inventory and use of maintenance equipment and supplies.
Maintain accurate records for preventive maintenance, service requests, apartment make-readies, and periodic inspections.
Ensure adequate interior and exterior property lighting.
Recommend necessary repairs, preventive maintenance, and property improvements to the Community Services Administrator.
Develop and oversee preventive-maintenance programs; evaluate equipment performance, work-order trends, and recurring failures to improve reliability and reduce costs.
Schedule equipment maintenance according to manufacturers’ recommendations.
Manage and maintain the SDS manual and communicate with administration while complying with company policies.
Document and report resident concerns or infractions that may affect residential security; complete required incident reports and logs; and obtain approval for exceptions to standard policy.
Communicate with on-site program staff and external county, state, and city program representatives as needed; direct available resources as required.
Follow ethical standards, program philosophy guidelines, and confidentiality laws.
Assist with training and development of new staff and identify ongoing training needs for new and existing staff.
Supervise maintenance employees by assigning and evaluating work, setting performance expectations, coaching employees, and addressing performance or conduct concerns.
Maintain working knowledge of fire, safety, and health standards; pursue self-development; attend staff meetings and assigned training seminars; and complete required certifications.
Perform maintenance work that may involve routine repairs, use of tools and diagnostic equipment, travel between locations, lifting, and climbing stairs or ladders.