Maintenance Supervisor

Pratum Companies • Baltimore, MD

25d • $28 - $32

About The Position

The Maintenance Supervisor is responsible for general maintenance and repairs of facility equipment and property structures, ensuring heating, electrical, and plumbing systems function optimally and maintaining the facilities and common areas in the best possible condition. The role works with the on-site team to manage property upkeep, apartment make-readies, maintenance projects, contractors, vendors, expenses, and preventative maintenance. It also provides daily supervision and support to the maintenance team, promotes customer service and curb appeal, and ensures compliance with applicable housing requirements.

The position requires residential building systems expertise, relevant HVAC and/or CFC certifications, computer and property-management software skills, strong communication and interpersonal abilities, and at least five years of experience in residential property management or a related field. The role has an anticipated hourly rate of $28 for a new employee, subject to relevant factors. It is non-exempt and eligible for overtime for hours worked over 40 per week. Full-time positions of 30 or more hours per week are eligible for specified paid leave and health and welfare benefits.

Requirements

• At least five years of experience in residential property management or a related field.
• Extensive knowledge of residential building systems, including boilers, chillers, cooling towers, air handlers, condensing units, and roof fans.
• HVAC and/or CFC certifications, or other applicable designations.
• Ability to read and write English fluently, accurately perform intermediate mathematical functions, and understand and perform on-site resident management software functions.
• Basic computer knowledge, including Outlook, OneSite, and Internet use, and intermediate knowledge of Microsoft Word and Excel.
• Proficiency with maintenance-related programs.
• Excellent written, proofreading, verbal, and interpersonal communication skills, including in person, by phone, and by email.
• Ability to manage multiple projects and work assignments from various staff and volunteers.
• Professionalism, strong customer-service skills, high quality standards, a can-do attitude, and the ability to complete innovative projects with little supervision.
• Ability to work a flexible schedule, including evenings, weekends, emergencies, and overtime when requested; ability to work any day of the week throughout the year.
• Ability to travel as needed to owner gatherings, locally or out of state.
• Ability to physically access all exterior and interior parts of the property and amenities.
• Ability to push, pull, lift, carry, or maneuver up to 50 pounds independently and 100 pounds with assistance.

Nice To Haves

• Professional building-system licenses; these may be required depending on the assigned building type.
• Lead paint certifications, as necessary.
• CAMTI and CAMTII.

Responsibilities

• Work with the on-site team to manage maintenance-related repairs and property upkeep.
• Manage the make-ready process to prepare apartments for move-in in a timely manner.
• Initiate, perform, and oversee projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance.
• Develop scopes of work for small improvements and services and obtain bids from qualified contractors.
• Manage expenses in accordance with owner goals and seek to minimize expenses through proposals, pricing negotiations, and budgeting.
• Develop and maintain vendor relationships, negotiate pricing, and collaborate on the approved vendor list.
• Directly supervise and support the maintenance team, identify training and development opportunities, and hold team members accountable for building and work-area conditions.
• Direct the preventative maintenance program and ensure timely completion and thorough documentation.
• Adhere to local, state, and federal housing requirements related to leasing and property management.
• Build and motivate a team focused on daily customer service and curb appeal.
• Manage and control payroll and overtime.
• Serve on call as scheduled or necessary and attend resident events after hours.
• Maintain a commitment to ongoing personal development and career growth through corporate career-path activities and external sources as needed.
• Perform other duties as assigned.

Benefits

• Two weeks of paid vacation for eligible full-time positions of 30 or more hours per week.
• Three weeks of sick and related leave for eligible full-time positions of 30 or more hours per week.
• Eleven paid holidays for eligible full-time positions of 30 or more hours per week.
• Health and welfare benefits for eligible full-time positions of 30 or more hours per week.
• Eligibility for discretionary and/or performance-based spot or annual bonuses.
• Overtime pay for hours worked in excess of 40 per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed