Maintenance Supervisor - The Albright

Greystar Management Services•Austin, TX

2d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role supports resident service requests, prepares vacant apartments for leasing, maintains community standards, coordinates vendors and supplies, and helps ensure compliance with safety requirements and applicable codes. The position also supports budgeting, preventive maintenance, cost control, and responsive customer service.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law; be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, and to remain calm while resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs for maintaining records and providing information to managers.
Mathematical skills to perform basic arithmetic with whole numbers, decimals, and fractions when reviewing and completing financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Property management system experience.

Responsibilities

Complete and oversee work orders generated from resident requests and routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the make-ready process for vacant apartments, including inspections, preparation of punch lists, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
Develop and maintain standards for the cleanliness and appearance of grounds, amenities, building exteriors, apartment interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Inspect work performed by service team members and develop corrective action plans when needed.
Inspect contractors’, vendors’, and service providers’ work to verify it meets quality standards, scope, and specifications.
Maintain inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventive maintenance procedures.
Assist the Community Manager with budgets for routine repairs, maintenance, and capital projects.
Support cost-control programs by repairing rather than replacing parts when practical, minimizing waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, keep MSDS sheets current and accessible, and stay current on OSHA and other safety-related requirements.
Provide courteous, responsive customer service to residents and team members, address maintenance complaints sensitively, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrual with tenure.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs.