Leasing Professional - The Albright

Greystar Management Services•Austin, TX

3d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to help achieve occupancy, revenue, and resident-retention goals. The position handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The role conducts sales and leasing activities, prepares apartments and lease documentation for move-ins, monitors market conditions, and develops and carries out marketing plans. It uses on-site property management software to manage availability and leasing information, maintains show-quality standards for the community, follows up with prospects and residents, and responds to resident and client/owner questions and concerns. The position requires applicable state and local licenses or certifications and a valid driver’s license to operate a golf cart on the property. It requires working inside and outside in all weather conditions, performing physical activities including standing, walking, bending, climbing, and lifting, and maintaining a flexible schedule that includes evening, weekend, and holiday on-call coverage. Rare or regular travel may be required to assist other properties or attend work-related events.

Requirements

Hold all licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Be able to travel rarely or regularly as needed to assist other properties or attend training, business meetings, or other work-related situations.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in materials, and supporting smooth move-ins and lease signings.
Inspect apartments before resident move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and follow community policies for concessions, specials, and occupancy programs.
Plan and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Maintain the community, show units, amenities, and leasing office according to company show-quality standards; identify and communicate maintenance and upkeep needs.
Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems, and document or refer requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Possible weekly, monthly, and/or quarterly bonus programs for onsite property positions, subject to eligibility and performance.