Maintenance Supervisor, Multifamily

Cushman & Wakefield•Delaware, OH
•$24 - $28

About The Position

The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service. The position also maintains apartments, grounds, pools, common areas, and building systems, and supports safe and compliant property operations.

Requirements

  • At least 3 years of related experience.
  • High school diploma, GED, or education from a trade, technical, or vocational school.
  • EPA 608 certification, minimum Type II; or CPO certification; or a certificate required by the local city.
  • Valid driver's license.
  • Ability to work any shift Sunday through Saturday to support business needs.
  • Knowledge of safe use of cleaning agents and equipment used to perform job duties.
  • Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to prepare and interpret bar graphs.
  • Ability to meet the stated physical demands, including lifting, carrying, pushing, pulling, or moving objects with exertion up to 100 pounds.

Responsibilities

  • Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
  • Complete resident service requests in a timely manner.
  • Maintain systems and perform work involving plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical work, painting, caulking, snow removal, scheduling, and life-safety issues.
  • Maintain grounds, pools and hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
  • Perform on-call emergency procedures as required.
  • Report maintenance issues that affect the budget, including life-safety concerns, vacant repairs, property damage, and common-area needs, to the manager.
  • Schedule and perform preventative maintenance and record completed activities.
  • Maintain knowledge of applicable state, local, and federal housing laws, codes, policies, and maintenance systems.
  • Attend and participate in training programs required by Cushman & Wakefield and local city and state jurisdictions.
  • Provide superior customer service and represent the company professionally.
  • Follow all Cushman & Wakefield safety policies and procedures.

Benefits

  • 120 hours of paid time off annually, prorated upon hire.
  • 40 hours of sick time annually, prorated upon hire.
  • Two volunteer days annually.
  • 12 or more company holidays annually.
  • Paid parental leave.
  • Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
  • Early access to pay.
  • Company discounts program.
  • Personal and professional development resources, including LinkedIn Learning.
  • Employee Assistance Program and counseling services.
  • Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance; flexible spending accounts; health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.
  • Competitive pay.
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