Maintenance Supervisor | Camden Phipps

Camden•Atlanta, GA

About The Position

The Maintenance Supervisor leads the maintenance team and oversees the overall maintenance of a multifamily community, including repairs, apartment make-ready work, and preventative maintenance. The role calls for a customer-focused, team-oriented leader who anticipates resident needs and works to meet community goals. The supervisor coordinates and performs maintenance work, supports team development, manages supplies and budgets, and helps ensure the community’s work areas and equipment are safe and organized. The position may also support new development or community rehabilitation projects. Work includes public contact and requires attendance and punctuality; the schedule may vary and include weekends, holidays, and rotating on-call coverage as required.

Requirements

High school diploma; some college or trade school is preferred.
At least 3 years of general maintenance experience, including at least 1 year of required apartment maintenance experience.
Previous supervisory experience.
EPA certification Type I and II, or Universal certification, and CPO certification.
Ability to perform tile work, carpentry repairs, and all aspects of the apartment make-ready process.
Ability to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, major appliances, pool and spa equipment, and other community systems such as gates, phone jacks, and irrigation systems.
Certifications or permits required by the city or state to perform job responsibilities, such as pool operations, maintenance, or electrical work.
Dependable transportation to and from work and ability to accommodate a rotating on-call schedule.
Valid driver’s license required for employees working at communities that use Low Speed Vehicles.
Ability to work a varied schedule, including weekends and holidays as required.
Ability to read and write English at an intermediate level to understand diagrams, meters, and instructions.
Ability to use common-sense understanding to carry out instructions and plans and work in standardized situations with occasional or no deviations from standard procedures.
Public-contact and excellent interpersonal skills.
Ability to perform essential functions with or without reasonable accommodations.

Nice To Haves

Some college or trade school.
Certified Apartment Service Technician (CAMT).

Responsibilities

Supervise the maintenance team and schedule maintenance activities, including make-ready work and service requests.
Monitor and prioritize service requests and tasks, identifying emergencies for expedited attention.
Communicate assignments and monitor the team’s workload to ensure timely, efficient completion.
Coordinate, schedule, and perform preventative maintenance on community equipment and apartment appliances.
Manage the make-ready process by assessing vacant apartments, coordinating with vendors, monitoring progress, ensuring repairs and replacements are completed, and notifying the Community Manager when work is complete.
Investigate recurring repairs with the team and determine causes and courses of action.
Participate in service requests, including repairs and replacements involving appliances, plumbing, HVAC, and electrical systems.
Maintain accurate OneSite records for service requests, preventative maintenance, and vacant apartment make-ready work.
Identify and correct, or report to the Community Manager, safety issues, hazardous conditions, and maintenance needs.
Provide the Community Manager with input on employee performance, resident compliments, and corrective counseling needs.
Assist the Community Manager with recruiting and interviewing maintenance staff.
Train, develop, and mentor maintenance staff.
Periodically complete written property safety audits.
Maintain adequate repair-supply inventory.
Monitor the monthly maintenance budget and provide input to the Community Manager for annual budgets.
Assist with groundskeeping, pool maintenance, housekeeping, notice distribution, apartment inspections, and other tasks as needed.
May oversee new development or rehabilitation work, including market surveys or strategies, providing property-management input to construction teams or contractors, walking apartments, and punch-out work.
Maintain the organization and cleanliness of work areas and maintenance shops.