Maintenance Supervisor | Camden Phipps

Camden•Atlanta, GA

About The Position

The Maintenance Supervisor leads the maintenance team and oversees maintenance of the community, including repairs, apartment make-ready work, and preventative maintenance. The role focuses on anticipating residents’ needs, exceeding expectations, and meeting community goals through a customer-focused, collaborative approach. The supervisor schedules and prioritizes maintenance activities, monitors service requests and team workloads, coordinates preventative maintenance, and manages vacant-apartment make-readies. The position also performs maintenance work, maintains service and safety records, monitors supplies and budgets, supports staff hiring and development, and may assist with community grounds, pools, inspections, and new development or rehabilitation work. Duties may change to meet business and organizational needs.

Requirements

High school diploma; some college or trade school is preferred.
At least 3 years of general maintenance experience, including at least 1 year of required apartment maintenance experience.
Previous supervisory experience.
EPA Type I and II or Universal certification, and CPO certification.
Ability to perform tile work, carpentry repairs, and all aspects of the apartment make-ready process.
Ability to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, major appliances, pool and spa equipment, and other community systems such as gates, phone jacks, and irrigation systems.
Certifications or permits required by the city or state to perform job responsibilities.
Dependable transportation to and from work and ability to accommodate a rotating on-call schedule.
Valid driver’s license if working at a community that uses Low Speed Vehicles.
Ability to work a varied schedule, including weekends and holidays as required.
Ability to read and write English at an intermediate level to read diagrams, meters, and instructions.
Ability to apply common-sense understanding to carry out instructions and plans.
Ability to perform the essential functions of the position, with or without reasonable accommodations.
Public-contact and interpersonal skills; attendance and punctuality are essential.

Nice To Haves

Some college or trade school.
Certified Apartment Service Technician (CAMT).

Responsibilities

Supervise the maintenance team and schedule activities such as apartment make-readies and service requests.
Monitor and prioritize service requests and tasks, identifying and expediting emergencies.
Communicate assignments and monitor the team’s workload to ensure tasks are completed efficiently and on time.
Coordinate, schedule, and perform preventative maintenance on community and apartment appliances and equipment.
Manage the make-ready process, including assessing vacant apartments, coordinating with vendors, monitoring progress, confirming repairs and replacements, and notifying the Community Manager when work is complete.
Monitor recurring repairs and work with the team to identify causes and appropriate actions.
Participate in service requests, including repairing and replacing appliances, plumbing, air conditioning, heating, and electrical systems.
Complete OneSite records for service requests, preventative maintenance, and vacant-apartment make-readies.
Identify and correct or report safety issues, hazardous conditions, and maintenance needs to the Community Manager.
Provide the Community Manager with input on employee performance, resident compliments, and corrective counseling needs.
Assist the Community Manager with recruiting and interviewing maintenance team members.
Train, develop, and mentor maintenance staff.
Complete written property safety audits periodically.
Maintain adequate inventory of repair supplies.
Monitor the monthly maintenance budget and provide input for annual budgets.
Assist with groundskeeping, pool maintenance, housekeeping, notice distribution, apartment inspections, and other tasks as needed.
May oversee community development or rehabilitation activities, including market surveys, construction-team or contractor input, apartment walks, and punch-out work.
Maintain organization and cleanliness in work areas and maintenance shops.