About The Position

The Maintenance Technician is responsible for maintenance service requests for the community and may also perform make-readies, groundskeeping, pool maintenance, and preventative maintenance. The role emphasizes customer service, teamwork, and taking pride in work while understanding and anticipating residents’ needs to create exceptional experiences. The technician responds to and completes service requests, coordinates daily priorities with the maintenance supervisor and team, performs preventative maintenance, prepares vacant apartments for move-in, and helps maintain the community’s appearance. The role also includes completing service-request and maintenance records in Onesite, performing electrical and plumbing work as required, and assisting with other community tasks as needed. The position involves regular outdoor work and physical activity, including standing, bending, crouching, pushing and pulling, lifting and carrying items up to 50 pounds, climbing ladders and stairs, and walking on rooftops. Employees may encounter weather, tools, machinery, chemicals, electrical hazards, and low-level noise from power tools. Appropriate safety equipment and training are required. Attendance and punctuality are essential. Camden may change responsibilities to meet business needs; employees must be able to perform essential functions with or without reasonable accommodation.

Requirements

  • Six months of maintenance experience; apartment-industry experience is preferred.
  • Demonstrated knowledge of technical skills related to apartment maintenance.
  • Ability to perform tile work, carpentry repairs, and all facets of the make-ready process.
  • Ability to troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
  • Dependable transportation to and from work and ability to accommodate a rotating on-call schedule.
  • Ability to work a varied schedule, including weekends and holidays as required.
  • Valid driver’s license required for employees at communities that use Low Speed Vehicles.
  • Ability to read and write English at an intermediate level to read diagrams, meters, and instructions.
  • Ability to use common-sense understanding to carry out instructions and plans in standardized situations.
  • Excellent interpersonal skills and ability to interact with the public.
  • Ability to perform the physical demands of the job, operate small-motorized equipment, and complete tasks wearing appropriate safety equipment.
  • Ability to meet attendance and punctuality expectations.

Nice To Haves

  • High school diploma preferred.
  • Certification from an accredited trade school highly desired.
  • EPA Type I, Type II, or Universal certification strongly preferred.

Responsibilities

  • Respond to and complete service requests in a timely manner.
  • Coordinate with the maintenance supervisor and team to prioritize tasks throughout the day.
  • Provide excellent customer service when interacting with residents, guests, and vendors.
  • Identify safety issues, hazardous conditions, or maintenance needs in the community and correct them or report them to the maintenance supervisor.
  • Perform preventative maintenance on equipment within the community.
  • Prepare vacant apartments for move-in, including necessary repairs or replacements.
  • Maintain community appearance by replacing lightbulbs, removing trash and litter, painting, and performing repairs.
  • Accurately complete Onesite records for service requests, preventative maintenance, and make-ready of vacant apartments.
  • Perform electrical and plumbing work as required.
  • Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed.
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