About The Position

The Maintenance Technician handles maintenance service requests for the community and helps ensure residents and guests have an exceptional experience. The role includes completing service requests, preventative maintenance, and apartment make-readies, as well as supporting groundskeeping, pool maintenance, housekeeping, inspections, and other community tasks. Technicians coordinate with the maintenance supervisor and team, maintain accurate records in Onesite, and identify and address safety or maintenance concerns. Work may include electrical, plumbing, HVAC, carpentry, tile, and other repairs.

Requirements

  • Six months of maintenance experience; apartment-industry experience is preferred.
  • Demonstrated knowledge of technical skills related to apartment maintenance.
  • Ability to perform tile work, carpentry repairs, and all aspects of the make-ready process.
  • Ability to troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
  • Dependable transportation to and from work and ability to accommodate a rotating on-call schedule.
  • A valid driver’s license is required for employees at communities that use Low Speed Vehicles.
  • Ability to work a varied schedule, including weekends and holidays as required.
  • Ability to read and write English at an intermediate level to understand diagrams, meters, and instructions.
  • Ability to apply common-sense understanding to instructions and plans and to work with standardized procedures.
  • Ability to perform the essential functions of the position, with or without reasonable accommodations.

Nice To Haves

  • High school diploma preferred; certification from an accredited trade school highly desired.
  • EPA Type I, Type II, or Universal certification strongly preferred.

Responsibilities

  • Respond to and complete service requests in a timely manner.
  • Coordinate with the maintenance supervisor and team to prioritize daily tasks.
  • Provide excellent customer service to residents, guests, and vendors.
  • Identify safety issues, hazardous conditions, or maintenance needs in the community and correct them or report them to the maintenance supervisor.
  • Perform preventative maintenance on community equipment.
  • Prepare vacant apartments for move-in, including necessary repairs and replacements.
  • Maintain the appearance of the community by replacing lightbulbs, removing trash and litter, painting, and performing repairs.
  • Accurately record service requests, preventative maintenance, and apartment make-readies in Onesite.
  • Perform electrical and plumbing work as required.
  • Assist with groundskeeping, pool maintenance, housekeeping, distributing notices, apartment inspections, and other tasks as needed.
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