About The Position

The Maintenance Technician is responsible for completing maintenance service requests for the community while providing excellent customer service to residents, guests, and vendors. The role may also include apartment make-readies, groundskeeping, pool maintenance, preventative maintenance, housekeeping, and other community tasks. Technicians work with the maintenance supervisor and team to prioritize daily tasks, maintain community appearance and safety, and prepare vacant apartments for move-in. The role requires technical maintenance skills, including troubleshooting and repairing HVAC, plumbing, electrical, and other community systems. Employees must accommodate a rotating on-call schedule and may be required to work varied schedules, including weekends and holidays. The position involves regular outdoor exposure and physical activity, including standing, bending, crouching, pushing, pulling, lifting and carrying materials or equipment up to 50 pounds, climbing ladders and stairs, and walking on rooftops. It requires use of small-motorized equipment and appropriate safety equipment. The role also includes exposure to potential hazards such as chemicals, electrical equipment, machinery, tools, and low-level noise from power tools. The pay range is $25 to $26 per hour. Other compensation for non-manager roles may include eligibility for leasing incentives, a discretionary annual bonus, and overtime for non-exempt employees. Benefits include paid time off, medical, dental, and vision insurance, a 401(k), and an employee share purchase plan; eligibility varies by employment status.

Requirements

  • Six months of maintenance experience.
  • Demonstrated knowledge of technical skills related to apartment maintenance.
  • Ability to perform tile work, carpentry repairs, and all facets of the make-ready process.
  • Ability to troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
  • Dependable transportation to and from work.
  • Valid driver’s license required for employees at communities utilizing Low Speed Vehicles.
  • Ability to read and write English at an intermediate level to read diagrams, meters, and instructions.
  • Ability to understand and carry out instructions and plans using common sense.
  • Ability to perform the essential functions of the position, with or without reasonable accommodations.
  • Ability to meet the physical demands of the position, including lifting or carrying materials and equipment up to 50 pounds, climbing ladders and stairs, and walking on rooftops.
  • Ability to operate small-motorized equipment and complete tasks while wearing appropriate safety equipment.
  • Normal range of hearing, vision, color discrimination, and depth perception for proper operation of machines and equipment.
  • Excellent interpersonal skills and ability to interact with the public.
  • Reliable attendance and punctuality.

Nice To Haves

  • High school diploma.
  • Certification from an accredited trade school.
  • EPA Type I, Type II, or Universal certification.

Responsibilities

  • Respond to and complete service requests in a timely manner.
  • Coordinate with the maintenance supervisor and team to prioritize daily tasks.
  • Provide excellent customer service to residents, guests, and vendors.
  • Identify and correct, or report to the maintenance supervisor, safety issues, hazardous conditions, and maintenance needs in the community.
  • Perform preventative maintenance on community equipment.
  • Prepare vacant apartments for move-in, including necessary repairs and replacements.
  • Maintain community appearance by replacing lightbulbs, removing trash and litter, painting, and performing repairs.
  • Accurately record service requests, preventative maintenance, and apartment make-readies in Onesite.
  • Perform electrical and plumbing work as required.
  • Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed.
  • Accommodate a rotating on-call schedule and work a varied schedule, including weekends and holidays as required.

Benefits

  • Paid time off.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Employee share purchase plan.
  • Potential eligibility for leasing incentives and a discretionary annual bonus.
  • Overtime eligibility for non-exempt employees.
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