Maintenance Supervisor

Pratum Companies • Baltimore, MD

24d • Onsite

About The Position

The Maintenance Supervisor is responsible for general maintenance and repairs of facility equipment and property structures, ensuring that heating, electrical, and plumbing systems function optimally and that facilities and common areas remain in good condition. The role works with the on-site team to oversee property maintenance, apartment make-readies, preventative maintenance, building improvement projects, vendors, expenses, and the daily performance and development of the maintenance team. The position also requires compliance with applicable housing requirements, strong customer service, schedule flexibility, on-call availability, and occasional travel and attendance at after-hours resident events.

This is a non-exempt role with an anticipated hourly pay rate of $28 for a new employee. Overtime is eligible for all hours worked over 40 per week. Full-time positions of 30 or more hours per week are eligible for two weeks of paid vacation, three weeks of sick and related leave, 11 paid holidays, and health and welfare benefits. The position may also be eligible for discretionary and/or performance-based bonuses.

Requirements

• At least five years of experience in residential property management or a related field.
• Extensive knowledge of residential building systems, including boilers, chillers, cooling towers, air handlers, condensing units, and roof fans.
• HVAC and/or CFC certifications, or other applicable designations.
• Ability to read and write English fluently, perform intermediate mathematical functions accurately, and understand and perform on-site resident management software functions.
• Basic computer knowledge and Internet skills; ability to use Outlook and OneSite; intermediate knowledge of Microsoft Word and Excel.
• Detail-oriented and hardworking, with strong communication skills, including writing, proofreading, speaking, and professional communication in person, by phone, and by email.
• Ability to manage multiple projects and assignments from a variety of staff and volunteers.
• Ability to accomplish innovative projects with little supervision and demonstrate a high-quality, can-do approach and strong customer service.
• Ability to work a flexible schedule, including evenings, weekends, any day of the week, and overtime when requested; consistent attendance is critical.
• Ability to serve on call as scheduled or necessary and attend after-hours resident events.
• Ability to travel occasionally to owner gatherings, locally or in another state.
• Ability to access all exterior and interior areas of the property and amenities.
• Ability to push, pull, lift, carry, or maneuver up to 50 pounds independently and 100 pounds with assistance.

Nice To Haves

• Professional building system licenses; these may be required depending on the assigned building type.
• Lead paint certifications, as necessary.
• CAMTI and CAMTII certifications.

Responsibilities

• Work with the on-site team to manage maintenance-related repairs and property upkeep.
• Manage the make-ready process so apartments are prepared for move-in on time.
• Initiate, perform, and oversee projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance.
• Develop scopes of work for small improvements and services, and seek qualified contractors to bid on work.
• Manage expenses in accordance with owner goals and seek to minimize expenses through proposals, pricing negotiations, and budgeting.
• Develop and maintain vendor relationships, negotiate pricing, and collaborate on the approved vendor list.
• Supervise and support the maintenance team daily, identify training and development opportunities, and hold the team accountable for building and work-area conditions.
• Direct the preventative maintenance program and ensure timely completion and thorough documentation.
• Comply with local, state, and federal housing requirements applicable to property leasing and management.
• Build and motivate a team focused on daily customer service and curb appeal.
• Manage and control payroll and overtime.
• Attend resident events after hours when required.
• Serve on call as scheduled or necessary.
• Other duties as assigned.

Benefits

• Two weeks of paid vacation for eligible full-time positions of 30 or more hours per week.
• Three weeks of sick and related leave for eligible full-time positions of 30 or more hours per week.
• 11 paid holidays for eligible full-time positions of 30 or more hours per week.
• Health and welfare benefits for eligible full-time positions of 30 or more hours per week.
• Eligibility for discretionary and/or performance-based spot or annual bonuses.
• Overtime pay for hours worked in excess of 40 per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed