Maintenance Supervisor

Sinatra & Company Managem•Cocoa, FL

About The Position

Sinatra and Co. is hiring a Maintenance Supervisor to support property operations across its real estate portfolio, including commercial and multifamily properties. The role involves completing and coordinating maintenance work, responding to resident requests and emergencies, maintaining property appearance and documentation, and supporting unit turnovers. The Maintenance Supervisor is expected to lead team members, deliver professional customer service, comply with applicable property and maintenance regulations, and contribute to the company’s team-oriented culture. The role may require a flexible schedule that includes weekends and on-call hours.

Requirements

Professional and positive when interacting with prospects, residents, and team members.
Confident, encouraging leadership style.
Initiative and a proactive approach to property needs.
Ability to stay current on local laws, rules, and regulations concerning property operations.
Team-oriented approach and ability to act in the organization’s best interests.
Ability to think creatively about repair challenges, budget constraints, and operational needs.
Relevant experience and manual labor skills for the job functions.
Ability to work in various weather conditions, including snow and heat.
Ability to lift heavy equipment and discarded items as needed.
Valid driver’s license and reliable transportation.
Applicable certifications.

Responsibilities

Troubleshoot and perform electrical, drywall, painting, plumbing, and appliance repairs to complete work orders.
Coordinate and delegate work tasks to team members clearly and efficiently.
Complete resident service requests within 24–48 hours of entry.
Manage materials with awareness of budgetary constraints.
Order supplies and schedule vendors in accordance with move-in and move-out dates.
Maintain presentable grounds by picking up trash, reporting hazards, and informing the office of resident lease violations.
Attend to interior and exterior details to improve property curb appeal.
Complete required property inspections and reporting.
Track certification expirations and other required property documentation.
Identify routine repair and replacement needs and ensure delegated tasks are completed.
Assist with make-ready unit turns and track move-in and move-out dates.
Contribute to housekeeping in shared spaces, vacant units, model units, and other property areas.
Provide excellent customer service while completing work orders and other property duties.
Document property operations, including refrigerant refills and work order completions, in the appropriate logbook or software.
Maintain working knowledge of Fair Housing requirements and maintenance-related laws and regulations, including EPA, HVAC, and CPO requirements.
Coordinate regular team meetings.
Keep trash receptacles free of loose debris, bulk furniture, and potential hazards.
Work a flexible schedule, including weekends and on-call hours, and respond immediately to on-call emergencies.
Complete assigned training or virtual education through the Gracehill platform.
Identify team members who need additional training or resources and connect them with the appropriate contact.
Complete additional tasks assigned by the Property Manager or upper management.