Maintenance Supervisor, Multifamily

Cushman & Wakefield•Portland, OR

19d

About The Position

The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service. Responsibilities include preparing apartments for occupancy, completing repairs and preventive maintenance, maintaining property grounds and shared amenities, and following applicable housing laws, safety procedures, and company policies. The supervisor performs on-call emergency procedures as required and reports maintenance issues that may affect the budget to the manager. The position operates in a professional office environment and regularly involves travel outdoors between properties in varying weather conditions. Physical duties may include extended standing and walking, using stairs and ladders, operating office machinery, and lifting, carrying, pushing, pulling, or moving objects with exertion up to 100 pounds. Travel may be required up to 10% of the time. The role may require working any shift Sunday through Saturday to support business needs.

Requirements

At least 3 years of related experience.
High school diploma, GED, or education from a trade, technical, or vocational school.
Valid driver's license.
EPA 608 certification, minimum Type II; or CPO certification; or a locally required city certificate.
Ability to work any shift Sunday through Saturday to support business needs.
Knowledge of the safe use of cleaning agents and equipment used for job duties.
Ability to perform basic arithmetic and compute rates, ratios, and percentages, and prepare and interpret bar graphs.
Ability to meet the physical demands of the role, including exerting up to 100 pounds of force to lift, carry, push, pull, or move objects.

Responsibilities

Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
Complete resident service requests in a timely manner.
Perform maintenance involving plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical work, painting, caulking, snow removal, scheduling, and life-safety issues.
Maintain grounds, pools and hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
Perform on-call emergency procedures as required.
Report maintenance issues affecting the budget, including life-safety issues, vacant-unit repairs, property damage, and common-area needs, to the manager.
Schedule and perform preventive maintenance and record those activities.
Follow applicable state, local, and federal housing laws, codes, policies, and systems related to maintenance.
Attend and participate in training required by Cushman & Wakefield and local city and state jurisdictions.
Provide superior customer service and represent the company professionally.
Follow Cushman & Wakefield safety policies and procedures.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options.
Pet insurance.
Pre-tax spending accounts and early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee assistance program and counseling services.
Eligible employees may enroll in benefit programs that generally include flexible spending accounts, health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.
Competitive pay.