Maintenance Supervisor

Indigo Real Estate Services•Bellingham, WA

27d

About The Position

Indigo Real Estate is seeking an enthusiastic, customer-service-oriented Maintenance Supervisor to oversee the physical condition and appearance of a property and manage its maintenance operations. The role calls for an organized, energetic, proactive person who takes ownership of their work and can succeed in a fast-paced environment. The successful candidate will communicate effectively, use sound judgment, collaborate with others, and take pride in cleanliness, efficiency, and accurate documentation. The position includes supervising maintenance of the grounds, interior, and exterior; coordinating service requests, unit turnovers, inventory, and vendor work; and providing training and leadership to maintenance staff. The supervisor may perform routine repairs and after-hours emergency maintenance, and must be available for an on-call schedule. Some weekend and holiday work is required. Physical aspects include lifting, carrying, transporting, and handling maintenance equipment and appliances, standing and walking for extended periods, and bending, kneeling, stooping, climbing, and balancing. Indigo describes its work environment as positive and team-oriented and offers a full benefits package to eligible full-time employees after applicable eligibility requirements are met.

Requirements

At least 3–5 years of experience in property maintenance.
High school diploma or equivalent.
Excellent verbal and written communication skills.
Ability to exercise quick and accurate judgment and maintain confidentiality.
Effective conflict-resolution and customer-service skills.
Ability to prioritize numerous requests and incoming information and respond with appropriate urgency.
Ability to set priorities and multitask with diligence.
Current driver's license and proof of automobile insurance.
Ability to perform the physical demands of the job, including heavy lifting and carrying, handling equipment and appliances, extended standing and walking, bending, kneeling, stooping, climbing, and balancing.
Availability for some weekend and holiday work and to be on-call for emergencies.

Nice To Haves

Bachelor's degree preferred.
Experience in high-rise or mid-rise apartment buildings preferred.
Working knowledge of Yardi or other property management software preferred.

Responsibilities

Supervise maintenance of the property's grounds, interior, and exterior, including its physical condition and appearance.
Organize, coordinate, and manage maintenance operations, including curb appeal, timely service-request completion, unit turnover and make-ready schedules, and cost-effective inventory control and ordering.
Ensure all service requests are completed daily.
Generate and manage an effective on-call schedule.
Perform after-hours emergency maintenance as required.
Assist with and lead punch lists for vacated units, ensuring units meet company and ownership standards and are move-in ready.
Re-inspect vacant or punch-list units after make-ready work to assess work quality.
Obtain bids and negotiate prices with vendors and contractors as necessary.
Manage and maintain contracts and warranties.
Diagnose and perform minor and routine maintenance and repairs in a timely, professional manner.
Provide ongoing training and leadership to maintenance staff.

Benefits

Competitive salary and performance incentives.
Full benefits package for full-time employees upon meeting eligibility requirements.
Medical, dental, and vision coverage.
Medical flexible spending account.
Life insurance.
401(k) retirement savings plan with employer match.
Vacation time.
Sick and safe leave.
Paid holidays.
Additional employee resource programs.
Medical, dental, paid vacation, personal, and sick time available after successful completion of the introductory period.
Reasonable accommodations for qualified individuals with disabilities.