Maintenance Supervisor

The Michaels Organization•Mountain View, CA

26d

About The Position

The Maintenance Supervisor reports directly to the Facility Director and supervises and directs assigned personnel. The supervisor ensures that the property remains in good physical condition, oversees timely completion of work orders, follows up on resident issues related to work performed, and reports accidents or emergencies to the Facility Director with appropriate documentation. The role establishes schedules and assigns personnel for routine, deferred, and emergency maintenance; continually inspects the property and improvements; and oversees and approves overtime as workload requires. Working with the Facility Director and in accordance with company policies and procedures, the Maintenance Supervisor participates in hiring and discipline, recommends advancement or salary increases, counsels staff, and takes disciplinary action when warranted. The supervisor also maintains accurate preventive-maintenance and work-order records, communicates maintenance or resident-related concerns, and ensures professional and timely interactions with residents, contractors, and team members. The position requires 40 hours per week and may include evenings, weekends, holidays, on-call duties, scheduled shifts, and overtime when needed. The supervisor must be eligible and able to drive a company vehicle for resident service requests, parts and supply pickup, and grounds inspections. The stated salary range is $36.00–$40.00 per hour.

Requirements

High school diploma or GED.
Valid driver’s license and acceptable driving record.
Must pass a background investigation and drug test screening.
Must complete all required courses, classes, and training provided by MMS.
Must have any specific certifications required by law.
Must be able to work 40 hours per week, including evenings, weekends, and holidays if required for emergencies, on-call duties, or scheduled shifts; overtime may be required.
Must be able and eligible to drive a company vehicle.
Must be able to work in a fast-paced, customer-service-oriented environment, work under pressure, meet deadlines, and prioritize and manage daily workload.
Must have problem-solving skills and excellent interpersonal skills, and maintain a professional, positive, and enthusiastic attitude.
Computer skills including Microsoft Office Suite, a computerized reporting system, and daily email communication.
Must be knowledgeable about pertinent laws and applicable regulations.
Ability or skills in carpentry, electrical work, plumbing, landscape maintenance, and machinery operation are identified in the posting.

Nice To Haves

HVAC (AC) repair and recovery certification.
One year of experience or training in carpentry, light plumbing, light electrical work, painting, refurbishing and cleaning, or air-conditioning.
Good knowledge and skills in landscape maintenance and machinery operation.

Responsibilities

Supervise and direct assigned personnel.
Ensure the property is maintained in good physical condition.
Oversee timely completion of work orders and follow up on resident issues stemming from work performed.
Immediately report accidents and emergency situations to the Facility Director and prepare appropriate documentation.
Establish schedules and assign personnel for routine, deferred, and emergency maintenance.
Continually inspect the property and improvements.
Oversee and approve overtime as workload requires.
Work with the Facility Director on hiring and discipline in accordance with policies and procedures.
Recommend advancement and salary increases, counsel staff, and take appropriate disciplinary action when warranted.
Adhere to personnel directives and perform other duties as assigned by the Facility Director.
Complete routine inspections to ensure safe conditions.
Maintain accurate preventive-maintenance and work-order records.
Report maintenance or resident-related concerns to a manager or supervisor in a timely manner.
Attend and participate in requested training seminars; follow OSHA standards and company safety policies and procedures.
Interact effectively, promptly, and professionally with residents, contractors, team members, vendors, guests, and the public.
Drive a company vehicle for resident service requests, pickup of replacement parts and supplies, and grounds inspections.