Maintenance Supervisor - Reedhouse

Greystar•Boise, ID
•$24 - $29•Onsite

About The Position

Greystar is hiring an experienced Maintenance Supervisor for Reedhouse, a smoke-free residential community located near the Boise River in Boise, Idaho. The role oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet standards for cleanliness, appearance, safety, and functionality. The supervisor supports resident service, maintenance operations, vendor coordination, budgeting, and the preparation of vacant apartments for leasing and move-ins. The position also supervises up to five employees and may involve local routine travel and a flexible schedule that includes evening, weekend, and holiday on-call coverage.

Requirements

  • High school diploma, GED, or related experience and training.
  • Experience in property-management maintenance, other building maintenance, or a related trade.
  • Vast maintenance management experience in multifamily housing.
  • Knowledge of hot water heater repair and maintenance and basic carpentry.
  • Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
  • Ability to apply logical thinking to define and correct problems.
  • Customer-service and interpersonal communication skills for interacting effectively and courteously with residents, clients, team members, and business contacts.
  • Ability to read, write, and communicate effectively and answer questions about department operating policies.
  • Proficiency with internet, word processing, spreadsheet, and database management programs; MS Office proficiency is required.
  • Mathematical skills to perform basic arithmetic with whole numbers, decimals, and fractions.
  • Provide own hand tools unless prohibited by state law.
  • EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems involving pressure testing or refrigerants.
  • Any certifications required by state and local jurisdictions.
  • Valid driver’s license to operate a golf cart on the property, if applicable.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Ability to work a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.

Nice To Haves

  • Property management system experience, including Yardi or OneSite.
  • Hot water heater repair and maintenance knowledge is highly desired.
  • Valid driver’s license for operating a property golf cart, if applicable.

Responsibilities

  • Complete resident-requested work orders and routine upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Oversee and complete apartment make-ready work, including inspections, punch lists, vendor scheduling, obtaining supplies, completing maintenance tasks, and inspecting finished work.
  • Develop standards for cleanliness and appearance across grounds, amenities, building exteriors, apartment interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and common areas.
  • Periodically inspect work by service team members and develop corrective action plans when needed.
  • Inspect contractors’, vendors’, and service providers’ work to ensure it meets quality standards, scope, and specifications.
  • Maintain an adequate inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools within budget guidelines.
  • Complete monthly preventive maintenance procedures.
  • Assist the Community Manager in developing budgets for regular repairs, maintenance, and capital projects.
  • Support cost-control efforts by repairing parts where possible, avoiding waste, and using tools and equipment correctly.
  • Conduct scheduled safety meetings, maintain current and accessible MSDS sheets, and keep up to date on applicable OSHA and other safety requirements.
  • Provide respectful, responsive customer service to residents and team members, address complaints sensitively, and complete assigned work orders efficiently and urgently.
  • Supervise up to five employees and coordinate outside vendors and warranty follow-up.

Benefits

  • Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability.
  • Cell phone allowance.
  • Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
  • Medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service and additional vacation accrued with tenure.
  • Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Training and development opportunities.
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