Maintenance Supervisor - Reedhouse

Greystar Management Services•Boise, ID

20d•Onsite

About The Position

Greystar is hiring an experienced Maintenance Supervisor for Reedhouse, a smoke-free residential community in Boise, Idaho. The role oversees and performs technical and mechanical work to ensure buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The supervisor leads a service team, supports residents, coordinates vendors and contractors, and helps manage maintenance budgets and supplies. The position may include evening, weekend, and holiday on-call coverage, as well as local routine travel for business needs.

Requirements

High school diploma, GED, or related experience and training.
Experience in property-management maintenance, building maintenance, or a related trade; the posting also seeks extensive maintenance management experience in multifamily housing.
Knowledge of hot water heater repair and maintenance and basic carpentry.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer-service and interpersonal communication skills for interacting effectively and courteously with residents, clients, team members, and business contacts, including remaining calm when resolving problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word-processing, spreadsheet, and database-management programs; MS Office Suite proficiency is required.
Mathematical skills to perform basic arithmetic with whole numbers, decimals, and fractions for financial, administrative, and legal documents.
Must provide own hand tools unless prohibited by state law.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems involving system-pressure testing or refrigerant handling.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Property-management software experience, including Yardi or One Site.
Knowledge of hot water heater repair and maintenance is highly desired.

Responsibilities

Complete resident-requested work orders and routine community maintenance by diagnosing problems and making repairs according to policies, procedures, safety standards, and code requirements.
Oversee and complete apartment make-ready work, including pre-move-out inspections, preparing maintenance punch lists, scheduling vendors, obtaining supplies, completing repairs, and inspecting finished work.
Develop and maintain standards for the cleanliness and appearance of grounds, amenities, exteriors, market-ready units, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Inspect work performed by service team members and develop corrective action plans when needed.
Inspect contractor, vendor, and service-provider work to verify quality, materials, scope, and specifications.
Maintain adequate inventories of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventive maintenance procedures.
Assist the Community Manager with budgets for regular maintenance, repairs, and capital projects.
Support cost-control efforts by repairing parts when practical, minimizing waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, maintain accessible and current MSDS sheets, and stay informed about OSHA and other safety requirements.
Provide respectful, responsive customer service to residents and team members; answer questions, handle complaints sensitively, and complete assigned work orders efficiently and urgently.
Supervise up to five employees and delegate work.
Manage outside vendors and follow up on warranties by email and phone.

Benefits

Hourly pay range of $24.00–$28.50.
Housing discounts of up to 40% at Greystar communities for onsite team members, subject to discount and unit availability.
Cell phone allowance.
Onsite team members may be eligible for weekly, monthly, and/or quarterly bonus programs.
Medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Robust training and development and long-term career opportunities.