Maintenance Supervisor - Columbia, SC

Greystar Management Services•Columbia, SC

2d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and routine upkeep, coordinates apartment make-ready work, and helps ensure maintenance activities comply with established policies, procedures, safety standards, and applicable codes. The supervisor also sets and maintains standards for the appearance of community spaces, inspects work by team members and outside providers, manages maintenance supplies and inventory within budget guidelines, and supports preventative maintenance and cost-control efforts. The position conducts safety meetings and helps maintain compliance with OSHA and other safety requirements while delivering responsive, respectful customer service to residents and team members.

Responsibilities

Complete and oversee work orders arising from resident requests and routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including pre-move-out inspections, preparation of maintenance punch lists, scheduling vendors and contractors, obtaining supplies, performing maintenance tasks, and inspecting completed work.
Develop and maintain standards for the cleanliness and appearance of grounds, amenities, building exteriors, market-ready apartment interiors, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and other common areas.
Periodically inspect work performed by service team members, assess the effectiveness of procedures, and develop corrective action plans as needed.
Inspect contractors’ and vendors’ work, materials, and services to confirm they meet required quality standards, scope, and specifications.
Maintain adequate inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventative maintenance procedures described in the Policy and Procedure Manual.
Support cost-cutting and expense-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled Greystar safety meetings, ensure MSDS sheets are current and accessible, and stay informed about OSHA and other safety-related laws and requirements.
Provide customer service by treating residents and others respectfully, answering questions, responding sensitively to maintenance complaints, and assigning work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs because it is an onsite property position.