Maintenance Supervisor, Multifamily
About The Position
The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service. The supervisor prepares apartments for market, completes repairs and preventative maintenance, maintains property grounds and shared amenities, and handles on-call emergency procedures as required. The role also reports maintenance issues affecting the budget, follows applicable housing laws and safety procedures, and attends required training.
Requirements
- At least 3 years of related experience.
- High school diploma, GED, or education from a trade, technical, or vocational school.
- EPA 608 certification, minimum Type II, or CPO certification, or a locally required city certificate.
- Valid driver's license.
- Ability to work any shift Sunday through Saturday to support business needs.
- Knowledge of safe use of cleaning agents and equipment used to perform job duties.
- Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to prepare and interpret bar graphs.
Responsibilities
- Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
- Complete resident service requests in a timely manner.
- Perform maintenance work involving functions such as plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical systems, painting, caulking, snow removal, scheduling, and life-safety issues.
- Maintain grounds, pools and hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
- Perform on-call emergency procedures as required.
- Report maintenance issues that affect the budget, including life-safety issues, vacant repairs, property damage, and common-area needs, to the manager.
- Schedule and perform preventative maintenance and record those activities.
- Apply knowledge of state, local, and federal housing laws, codes, policies, and systems related to maintenance.
- Attend and participate in training programs required by Cushman & Wakefield and local jurisdictions.
- Provide superior customer service and represent the company professionally.
- Follow all Cushman & Wakefield safety policies and procedures.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
