Maintenance Supervisor

Balfour Beatty • Ridgeland, MS

27d

About The Position

The Maintenance Supervisor directs the daily activities of maintenance technicians, the roads and grounds crew, and vendors or contractors at a residential community. The role ensures company standards for workmanship and customer service are met for change-of-occupancy maintenance, resident service requests, and property work orders, while complying with Fair Housing requirements. The supervisor oversees all aspects of community maintenance, including make-ready work, service requests, preventive maintenance, and curb appeal.

The position is performed in an office and involves frequent interaction with community management, facilities management, residents, and other staff. The supervisor must participate in an on-call rotation and be available for night and weekend emergency call duty. Physical activities include regularly using hands to manipulate tools, controls, phones, and a computer keyboard; frequently standing, reaching, climbing, balancing, and stooping; sitting and standing for clerical work; and regularly lifting and moving office supplies weighing up to 20 pounds.

Requirements

• High school diploma or GED.
• At least three years of property maintenance experience; multifamily or student housing experience is preferred.
• At least three years of supervisory experience.
• Knowledge of residential property facilities management.
• Ability to use considerable judgment when assigning and directing work.
• EPA Universal Certification.
• Knowledge of OSHA regulations.
• Availability for night and weekend emergency call duty.
• Working knowledge of Microsoft Office Suite, including Word and Excel, and Windows XP.
• Valid state-issued driver’s license and a safe driving record.
• Willingness to obtain the Certified Apartment Service Technician (American National Standards Institute) professional designation within one year of hire.

Nice To Haves

• Technical school training or certifications.
• CPO Certification.
• Experience with property management software.
• Property maintenance experience in multifamily or student housing.

Responsibilities

• Direct daily activities of maintenance technicians, roads and grounds crew, and vendors or contractors.
• Manage the make-ready process, including monitoring vendors and conducting final inspections before residents move in.
• Order maintenance supplies and maintain maintenance safety data sheets (MSDS).
• Manage service requests to meet or exceed company standards.
• Supervise and train the maintenance and grounds team and vendor activities to maintain community curb appeal.
• Oversee the performance and quality of maintenance technicians’ work.
• Manage preventive maintenance programs for HVAC, equipment, and maintenance systems as necessary.
• Train maintenance employees on general safety, lockout/tagout, personal protective equipment, and other applicable workplace safety requirements.
• Assist with soliciting bids from contractors and vendors and completing vendor setup.
• Supervise work performed at the community by contractors and vendors.
• Ensure standards are met for emergency requests.
• Enforce sound safety and housekeeping practices in accordance with the ZERO Harm journey plan.
• Participate in the on-call rotation.

Benefits

• Discretionary bonuses.
• Medical and dental insurance beginning on the first of the month following employment.
• Health, flexible spending, and dependent care accounts.
• Company-paid life insurance.
• 401(k) plan with employer matching.
• Paid time off including sick time, floating holidays, vacation, and personal days.
• Two volunteer days per year.
• Company-paid short-term and long-term disability.
• Parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED