MAINTENANCE-FULL TIME POSITION
About The Position
The Maintenance Supervisor oversees hotel maintenance, energy usage, and many of the hotel’s safety and security programs. Under the direction of the chief engineer, the role maintains public areas, guest rooms, support areas, machinery, equipment, and grounds. The position is responsible for preventing deferred maintenance from causing additional expenses or loss of business, protecting company assets, and maintaining a safe and comfortable experience for guests, visitors, and employees. The Maintenance Supervisor coordinates guestroom maintenance access and timing with housekeeping and the front office, responds to work orders, completes repairs and preventive maintenance, and keeps comprehensive maintenance records. The role also handles special projects and guest situations, reports maintenance issues and guest feedback to management, and promotes compliance with workplace safety and health laws and company policies. Performance evaluations consider measurable contributions to hotel metrics and goals.
Requirements
- Two years of hotel maintenance experience preferred.
- Experience in electrical work, plumbing, painting, drywall work, carpentry, outside maintenance, snow blowing, and shoveling.
- Ability to carry or lift items weighing up to 50 pounds.
- Ability to push or pull up to 150 pounds.
- Frequent standing and moving; frequent bending, stooping, and kneeling.
- Willingness to work weekends and/or holidays.
Nice To Haves
- Two years of hotel maintenance experience.
Responsibilities
- Oversee hotel maintenance, energy usage, and applicable safety and security programs.
- Supervise hotel maintenance to prevent additional expenses or loss of business from deferred maintenance.
- Review and understand management reports; follow company purchasing procedures and controls; and protect company financial assets.
- Use tools, chemicals, supplies, and related materials safely and efficiently according to instructions.
- Promptly report and correct maintenance deficiencies that may affect guest comfort or operating expenses.
- Promptly report and correct risks to guest, visitor, and employee safety, security, or health, and report relevant issues to the General Manager.
- Coordinate guestroom access and maintenance timing with housekeeping and front office departments.
- Follow company policies and procedures and participate in job-oriented continuing education programs.
- Implement and monitor documented preventive maintenance programs for major hotel equipment, machinery, and guestrooms.
- Represent the hotel professionally to guests, clients, prospective clients, agents, and the community.
- Follow workplace safety and health laws and regulations, educate employees about them, and promote compliance.
- Complete and post daily work checklists and special project checklists.
- Conduct daily tours of hotel facilities to identify and correct maintenance deficiencies and conditions affecting guest experience, security, safety, or health.
- Report and investigate losses of company assets.
- Handle special guest situations and problems tactfully and professionally; report guest comments to the General Manager and front desk staff.
- Respond to written and verbal work orders from the front desk, housekeeping staff, and management.
- Deliver requested items to guestrooms, including bedding, pillows, cribs, rollaway beds, towels, light bulbs, and supplies.
- Report the status of maintenance assignments to the front desk, housekeeping, and management.
- Repair and clean mechanical equipment and perform preventive maintenance on it.
- Complete special projects involving work such as painting, refinishing, plumbing, flooring, wall treatments, landscaping, demolition, construction, electrical work, carpentry, and refrigeration.
- Repair and clean furniture, fixtures, and equipment in guest rooms, public areas, storerooms, offices, workshops, support areas, garages, and outdoor areas.
- Secure guestrooms, storerooms, mechanical rooms, work areas, hotel equipment, and supplies.
- Maintain comprehensive records of guestroom maintenance and preventive maintenance.
- Complete other assignments and duties as directed by management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
