Full-Time Supervisor Position

TJX•Temple City, CA
•Onsite

About The Position

The Supervisor is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Supervisor also helps create a positive internal and external customer experience and promotes honesty, integrity, and confidentiality. The Supervisor orchestrates truck deliveries and merchandise processing, trains and mentors Associates, monitors team productivity, and works with management to address training needs. The position supports the flow of goods to the sales floor, backroom organization, store recovery and cleanliness, merchandising and signage standards, safety, compliance, loyalty and credit programs, and shrink-reduction efforts. Other duties may be assigned. This is a full-time store position at the TJ Maxx location in Temple City, California. The starting pay range is $17.90–$18.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience. Benefits and eligibility may be subject to service or hours requirements and applicable plan terms.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills, with attention to detail.
  • Capable of multitasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Able to work effectively with peers and supervisors as a team player.
  • Capable of lifting heavy objects, with or without reasonable accommodation.
  • Able to train others.
  • One year of retail experience.
  • Six months of leadership experience.

Responsibilities

  • Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
  • Engage and interact with customers, maintain a clean and organized store, and model exceptional customer service.
  • Promote a positive internal and external customer experience, honesty, integrity, and confidentiality.
  • Orchestrate truck deliveries and prioritize processing merchandise onto the sales floor.
  • Train and mentor Associates on established merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks according to the store plan and prioritize tasks as needed.
  • Monitor team productivity and coach Associates as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain merchandising philosophy and signage standards.
  • Maintain organizational, cleanliness, and recovery standards in the backroom.
  • Ensure compliance with recycling and, where applicable, hazardous waste programs.
  • Communicate priorities accurately and effectively with management and Associates, and provide progress updates.
  • Give and receive recognition and constructive feedback.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) with Associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match, for those meeting service or hours requirements
  • Medical insurance, for those meeting service or hours requirements
  • Dental insurance, for those meeting service or hours requirements
  • Vision insurance, for those meeting service or hours requirements
  • Health savings account (HSA), for those meeting service or hours requirements
  • Health care flexible spending account (FSA), for those meeting service or hours requirements
  • Life insurance, for those meeting service or hours requirements
  • Short- and long-term disability, for those meeting service or hours requirements
  • Paid parental leave, for those meeting service or hours requirements
  • Paid holidays, vacation, and sick time, for those meeting service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
  • Competitive salary and benefits package
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