Maintenance Supervisor
About The Position
Hawthorne Residential Partners is seeking a dependable, hands-on Maintenance Supervisor to help create a clean, well-maintained, and welcoming apartment community. The role oversees the maintenance team’s daily work, budget monitoring, inventory, work orders, apartment readiness, compliance, and team training and development. The supervisor also performs and oversees repairs, preventative maintenance, unit turns, vendor work, and capital improvement projects. The position is scheduled Monday through Friday during standard office hours of 8:00 AM to 5:00 PM, with participation in an after-hours on-call rotation and occasional support for resident events as needed.
Requirements
- High school diploma or GED equivalent.
- At least 3 years of experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical.
- Valid driver’s license.
- EPA certification.
- Ability to participate in an after-hours on-call rotation.
- Ability to work Monday through Friday, 8:00 AM to 5:00 PM.
Nice To Haves
- Prior supervisory or lead technician experience is strongly preferred.
- CPO certification is highly preferred and may be required in some states.
- Strong customer-service orientation, accountability, organization, reliability, vendor-management skills, hands-on technical expertise, and leadership ability.
Responsibilities
- Lead, schedule, and supervise the daily work of the maintenance team, promoting high performance and accountability.
- Foster a team culture based on excellence, integrity, kindness, connection, and service.
- Supervise vendor partners and ensure their work is timely, safe, and consistent with company standards.
- Manage capital improvement projects, including obtaining bids, scheduling work, and overseeing execution.
- Proactively identify and resolve maintenance needs throughout the community.
- Maintain and execute quarterly preventative maintenance programs.
- Repair and oversee HVAC, plumbing, electrical, and other building systems.
- Oversee unit-turn scheduling and execution so apartments are move-in ready and meet company quality standards.
- Personally inspect vacant apartments for cleanliness, functionality, and presentation before move-in.
- Implement and maintain preventative maintenance plans for buildings and equipment.
- Keep grounds, amenities, and common areas clean, safe, and well-maintained, supporting the community’s curb appeal.
- Participate in the scheduled on-call emergency service rotation.
- Respond to service requests promptly, thoroughly, and professionally.
- Follow OSHA and company safety guidelines, policies, and standards.
- Monitor the team’s budget, manage inventory, and delegate work orders effectively.
- Ensure maintenance staff adhere to compliance standards and provide training and development opportunities for team members.
- Occasionally support resident events as needed.
Benefits
- Monthly renewal bonus program.
- Quarterly performance bonuses.
- Quarterly resident satisfaction bonuses.
- Career Path Program.
- Learning and Development support for career growth.
- Education reimbursement program for maintenance skills development.
- Free dental insurance.
- Medical and vision coverage, described as comprehensive and affordable.
- Health and wellness incentives.
- 401(k) retirement match program.
- Paid time off, including the employee’s birthday.
- Paid sick time off.
- Pet insurance plans.
- Paid maternity, paternity, and adoption leave options.
- Telehealth access to doctors 24/7/365.
- Company-paid life insurance.
- Retirement planning.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
