Maintenance Supervisor - Luxury Residential (Live-In)

Related • Washington, DC

1d

About The Position

Related Management Company is seeking an experienced, hands-on Maintenance Supervisor to oversee daily operations at two neighboring luxury residential properties, One Hill South and 10K Hill South. The supervisor leads the maintenance, janitorial, facilities, and technical services teams; manages building operations and service quality; coordinates emergency response and vendor work; and helps ensure resident satisfaction and property readiness. The role includes live-in accommodations: a one-bedroom, one-bathroom apartment with electricity, water, and gas included.

The position oversees work orders, preventive maintenance, inspections, safety and compliance, apartment turnovers, vendor and contractor activity, operational documentation, reporting, and support for capital projects and budget planning. It requires coordinating schedules and on-call coverage, communicating with residents and management, and maintaining building systems and assets to company standards.

The anticipated base salary is $110,000–$120,000 per year. This is an exempt position and is not eligible for overtime pay. Final compensation is based on experience, skills, qualifications, and relevant market factors.

Requirements

• At least 5 years of experience overseeing building operations, maintenance teams, or facilities management in a residential or mixed-use environment.
• Strong leadership, organizational, and problem-solving skills.
• Demonstrated experience with preventive maintenance programs, emergency response, and vendor oversight.
• Ability to manage multiple priorities while maintaining attention to detail and operational discipline.
• Strong communication skills and ability to engage effectively with residents, staff, vendors, and leadership.
• Familiarity with maintenance management systems, work order platforms, and building technologies.
• High school diploma or equivalent.

Nice To Haves

• Technical certifications or trade experience.

Responsibilities

• Oversee day-to-day maintenance and technical operations at One Hill South and 10K Hill South, maintaining building systems, equipment, and physical assets to company standards.
• Direct, assign, and monitor work orders across shifts; diagnose maintenance issues, verify repairs, and ensure accurate system documentation.
• Review workflows, service trends, and vendor performance to identify operational improvements.
• Inspect workshops, mechanical rooms, storage areas, and common spaces for readiness, safety, and compliance.
• Provide operational updates to the General Manager and participate in weekly operations meetings.
• Manage on-call emergency operations for continuous 24/7 coverage, coordinate after-hours response, and ensure incidents are documented and communicated.
• Lead maintenance, facilities, and technical services staff and contractors; set expectations, manage schedules and on-call rotations, conduct walkthroughs, and provide feedback.
• Partner with management on performance evaluations, training, and skill development.
• Communicate with residents about maintenance matters and coordinate external communications with management approval.
• Implement and manage preventive maintenance programs, monitor equipment life cycles and contractor performance, and maintain compliance documentation.
• Conduct safety inspections and enforce OSHA, fire/life safety, and local code requirements; keep life-safety systems inspection-ready and escalate hazards or incidents.
• Oversee apartment turnovers and inspections, coordinate work sequencing, and share recurring findings to improve unit readiness.
• Schedule and supervise vendor and contractor work; verify insurance, licensing, permitting, and site requirements; obtain multiple proposals for non-emergency work.
• Support capital projects through site access, technical coordination, and system knowledge.
• Maintain inventories of tools, materials, and supplies within budget; keep maintenance, vendor, and compliance records centralized and audit-ready.
• Report on preventive maintenance, vendor compliance, and performance metrics; evaluate repair-versus-replacement options; review quotes and invoices; and support budget planning and cost-saving efforts.

Benefits

• Discretionary bonus opportunities.
• Comprehensive benefits package, including medical, vision, and dental options.
• One-bedroom, one-bathroom live-in apartment provided as part of the position.
• Electricity, water, and gas included with the accommodations.
• 19 or more days of paid time off.
• Life insurance and an Employee Assistance Program.
• 401(k), FSA, and HSA.
• Employer-paid life and AD&D insurance.
• Paid leave and disability programs.
• Mental health resources, including counseling.
• Fertility benefits, including surrogacy and adoption assistance.
• Paid time off to volunteer and charitable donation matching.
• Learning and training programs.
• Tuition and certification reimbursement.
• Internal advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED