Maintenance Supervisor- Haven on Long Grove

Greystar•Aurora, IL

11d•$36 - $43•Onsite

About The Position

This role oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position handles maintenance requests and routine upkeep, oversees apartment make-ready work, establishes appearance and cleanliness standards, and inspects work performed by service team members and outside providers. It also manages maintenance supplies and preventive maintenance, assists with budgets and cost controls, and supports compliance with safety requirements. The role requires customer service interactions with residents and team members and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays. The hourly pay range is $36.00–$43.00. Additional compensation may include performance-based bonus programs. Full-time benefits include medical, dental, vision, disability, and life insurance; paid time off and holidays; onsite housing discounts for eligible onsite team members; a paid sabbatical after ten years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; and other insurance, legal, charitable-giving, and employee benefits.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law; knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts; respond courteously; and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact for team members and visitors, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and prepare information for the manager.
Mathematical skills to add, subtract, multiply, and divide whole numbers, decimals, and fractions when reviewing and completing financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires working on a sealed HVAC system to test system pressures or handle refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Local routine travel may be required for business meetings, training, or other work responsibilities.

Nice To Haves

Property management system experience is preferred.

Responsibilities

Complete work orders arising from resident service requests and routine community upkeep by diagnosing problems and making repairs according to established policies, procedures, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including pre-move-out inspections, maintenance punch lists, vendor and contractor scheduling, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Develop standards for the cleanliness and appearance of grounds, amenities, building exteriors, market-ready apartment interiors, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and other buildings and common areas.
Periodically inspect work performed by service team members and develop corrective action plans as needed.
Periodically inspect contractor, vendor, and service-provider work to verify quality, materials, and services meet required standards, scope, and specifications.
Maintain inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
Assist the Community Manager with developing budgets for routine repairs, maintenance, and capital projects.
Support cost-cutting and expense-control programs by repairing rather than replacing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct regularly scheduled Greystar safety meetings, ensure Material Safety Data Sheets (MSDS) are current and accessible, and stay current on OSHA and other safety laws and requirements.
Provide customer service by treating residents and others respectfully, answering questions, responding sensitively to complaints, and completing assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for quarterly or annual bonuses for corporate positions, or weekly, monthly, and/or quarterly bonuses for onsite property positions, based on applicable program terms and performance.