Maintenance Supervisor

ZRS Management•Fallbrook, CA

18d

About The Position

The Maintenance Supervisor is responsible for supporting resident retention through skilled, efficient, and professional service. The role oversees the property’s maintenance, coordinates service requests and apartment turns, maintains common areas and amenities, trains maintenance staff, and supports the Property Manager with vendors, budgeting, preventive maintenance, and property operations. The Maintenance Supervisor reports directly to the Property Manager. The position requires compliance with EPA and Fair Housing requirements, maintaining accurate property records and required logbooks, and helping maintain the property’s appearance and safety. The supervisor may also assist other ZRS Management properties when requested by the Property Manager.

Requirements

Valid driver’s license with an acceptable driving record and proof of automobile insurance coverage.
Maintenance experience and knowledge of plumbing, electrical systems, HVAC, and appliances.
Effective time-management skills and attention to detail.
Ability to adapt to change in a composed manner.
Ability to respect and maintain confidentiality.
Ability to lift heavy objects.
Ability to communicate clearly with residents.
Ability to work cooperatively in a team environment.
Willingness to work on-call hours and weekends as determined by the Property Manager and incorporated into the work schedule.
Willingness to travel for training and education seminars.

Nice To Haves

EPA certification preferred. If required at a specific property, certification must be obtained within 90 days of the employment start date.

Responsibilities

Respond promptly and efficiently to service calls in accordance with service policy.
Provide on-call service as determined by the Property Manager.
Schedule apartment turns and turn vacant units within three to five business days.
Perform light electrical, plumbing, carpentry, and masonry repairs.
Help maintain common areas, including sweeping, mopping, vacuuming, trash removal, window cleaning, and pressure washing.
Maintain pools and/or Jacuzzis.
Keep maintenance shops efficient, safe, and organized.
Train other maintenance employees.
Assist the Property Manager in selecting vendors.
Maintain accurate records of key property information, including water shut-offs, sewer clean-outs, house meters, water meters, and irrigation meters.
Work with the Property Manager to establish an ongoing preventive maintenance program and conduct weekly community light inspections.
Inspect and approve outside contractors’ work and ensure proper insurance requirements are met before hiring a contractor.
Help maintain and enhance the property’s aesthetic appeal.
Assist with implementing and adhering to the maintenance budget.
Assist other ZRS Management properties as needed and requested by the Property Manager.
Walk move-outs with the Property Manager to determine repair costs and apartment-turn time; videotape move-outs involving charges and/or unit damage.
Review the Detailed Outstanding Service Request Report daily with the Property Manager.
Maintain required logbooks.
Ensure EPA requirements are met and comply with Fair Housing requirements and laws.
Order maintenance supplies.
Implement the Area Assignment Program.