Maintenance Supervisor

Morgan Group • San Antonio, TX

25d • Onsite

About The Position

The Maintenance Supervisor oversees maintenance operations and a team of trained team members at a multifamily community. The role is responsible for safe, reliable property upkeep; monitoring building systems; supervising contractors; responding to service requests; and maintaining common areas, vacant units, equipment, tools, and supplies. The supervisor follows Morgan maintenance, emergency, operations, leasing and marketing procedures, the Team Member Handbook, OSHA requirements, and applicable safety standards.

This physically active role involves frequent outdoor work in all weather conditions, indoor work in potentially uncomfortable temperatures, occasional exposure to paint fumes and similar materials, and occasional work in confined or awkward positions. Duties require frequent movement around the property, including stairs and ladders, and handling equipment and supplies of varying weights. The position may require being on call and arriving at the property on short notice. A valid driver’s license, insurance, and car registration are required if driving for business purposes.

Requirements

• Ability to read, write, and understand English.
• Ability to organize, prioritize, and complete multiple tasks concurrently in a dynamic work environment.
• Ability to shift attention between duties and adapt to changing business needs with minimal notice.
• Ability to maintain concentration, accuracy, and productivity while experiencing frequent interruptions.
• Ability to make sound business decisions and exercise independent judgment in a timely manner.
• Ability to communicate effectively with residents, prospects, team members, vendors, and other stakeholders in person, by telephone, and in writing.
• Ability to effectively use computer systems, property management software, email, and other technology platforms while managing multiple priorities.
• Ability to complete forms, review reports, enter computer data, observe areas needing attention, read cautionary labels, and respond to written instructions.
• Ability to meet the physical demands of the job, including standing, bending, stooping, squatting, kneeling, climbing stairs and ladders, pushing and pulling equipment, reaching, gripping, handling tools, and lifting and carrying supplies and equipment. Items over 50 pounds are often lifted with assistance.
• Ability to work outdoors in all weather conditions and indoors in potentially uncomfortable temperatures, and to wear required personal protective equipment when necessary.
• Valid driver’s license, insurance, and car registration if driving for business purposes.

Responsibilities

• Supervise qualified and trained team members, ensuring they work safely and provide customer service.
• Monitor building systems, including fire, electrical, security, and elevator systems, and report unsafe areas to the Community Manager.
• Inspect the community and report hazards to the Community Manager.
• Conduct work in compliance with OSHA and the Morgan Operations Manual, maintain workplace safety standards, and train team members on safety procedures.
• Store flammable and hazardous materials safely and securely and maintain Safety Data Sheets for chemicals.
• Supervise outside contractors and inspect their work for quality and safety.
• Maintain all common areas.
• Maintain a preventive maintenance program for building interiors and exteriors, including pools, fitness equipment, HVAC systems, and lighting.
• Respond to service requests within 24 hours and ensure they are completed correctly and promptly.
• Ensure vacant units are market-ready within seven days.
• Maintain an appropriate inventory of tools and supplies consistent with the property budget, and keep storage areas safe, neat, and organized.
• Comply with training requirements for the position.
• Perform the essential functions of Maintenance job descriptions as business needs dictate.
• Complete other tasks assigned by the supervisor.
• Be available on call and able to be on the property on short notice.
• Occasionally use personal transportation to pick up replacement parts and supplies from vendors, when needed.

Benefits

• Advancement opportunities
• Training
• Low-cost medical insurance
• Dental insurance
• Vision insurance
• Flexible Spending Accounts (Medical and Limited Purpose)
• Health Savings Account
• Voluntary life insurance
• Long-term disability insurance
• Company-paid life insurance
• Company-paid short-term disability insurance
• 401(k) with Traditional and Roth options and company match
• Employee Assistance Program
• Paid time off, including vacation, sick time, floating holidays, and bereavement leave
• Holiday schedule
• Referral bonus program
• Quarterly bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed