Maintenance Supervisor - Willow Park

Vidalta Residential•Irving, TX

About The Position

The Maintenance Supervisor oversees all maintenance operations at the assigned apartment community. This hands-on leadership role is responsible for maintaining the property’s physical integrity and curb appeal, providing excellent resident service, leading the on-site maintenance team, managing vendor relationships and maintenance budgets, and ensuring compliance with safety and property standards. The position also oversees apartment turnovers to ensure vacant units are brought to make-ready condition according to established criteria. The supervisor manages daily maintenance work and service requests, directs preventative maintenance and property inspections, oversees equipment and inventory, supports budget preparation and financial processes, and ensures adherence to applicable regulations and Fair Housing requirements. The role includes participation in the emergency on-call rotation and frequent physical activity. Work takes place both indoors and outdoors and may occasionally occur in inclement weather.

Requirements

Minimum of 5–8 years of experience in property maintenance, including at least 1–2 years in a supervisory or management role.
Proficiency in plumbing, electrical work, carpentry, drywall, and general appliance repair.
EPA Section 608 Certification, Type II or Universal, required for HVAC refrigerant handling.
Strong organizational and time-management skills, including the ability to prioritize tasks and manage multiple projects simultaneously.
Excellent written, verbal, and interpersonal communication skills.
Valid driver’s license and reliable transportation.

Nice To Haves

Certified Apartment Maintenance Technician (CAMT).
NSPF Certified Pool Operator (CPO) or equivalent.
Experience with property management software such as Yardi, RealPage, or Entrata for work orders and inventory.
Bilingual English/Spanish.

Responsibilities

Lead, mentor, and supervise on-site maintenance personnel, including technicians and groundskeepers.
Schedule, delegate, and monitor daily maintenance tasks, resident service requests, and make-ready timelines.
Conduct team meetings, performance reviews, and hands-on training.
Manage the 24-hour emergency maintenance schedule and participate in the on-call rotation as required.
Collaborate with the Facilities team to support effective and efficient operations.
Oversee timely, professional completion of resident service requests to support resident satisfaction.
Manage apartment turnovers so units are prepared promptly and meet quality standards.
Develop and implement preventative maintenance programs for mechanical, electrical, plumbing, HVAC, and structural systems.
Inspect the property to identify maintenance needs, safety hazards, and curb appeal issues.
Oversee the proper use, maintenance, and inventory of maintenance equipment and tools.
Manage parts and supplies inventory, maintaining adequate stock while following budget guidelines.
Assist the Community Manager with preparing the annual maintenance budget.
Monitor maintenance expenditures and promote cost-effective purchasing and labor utilization.
Assist with large-scale projects coordinated with Asset Management.
Process invoices and manage service contracts.
Ensure maintenance activities comply with local, state, and federal regulations, including OSHA and EPA standards.
Maintain knowledge of Safety Data Sheets and ensure hazardous materials are handled and stored properly.
Uphold community safety standards and respond promptly to on-site emergencies.
Ensure maintenance and service interactions adhere to Fair Housing laws.