Maintenance Supervisor - Willow Park

Vidalta Residential•Irving, TX

About The Position

The Maintenance Supervisor is a hands-on leadership role overseeing all maintenance operations at the assigned apartment community. The role is responsible for maintaining the property's physical integrity and curb appeal, providing excellent resident service, managing the on-site maintenance team and vendors, controlling maintenance budgets, and ensuring compliance with safety and property standards. The supervisor also oversees apartment turnovers to ensure vacant units are made ready according to established criteria. The position involves coordinating daily maintenance work and service requests, managing preventative maintenance programs and equipment and supply inventories, supporting budgeting and large-scale projects, processing invoices, and responding to emergencies. The supervisor collaborates with the Facilities team and Community Manager and participates in an emergency on-call rotation. Work takes place indoors and outdoors and involves frequent physical activity; occasional work may occur in inclement weather.

Requirements

At least 5–8 years of experience in property maintenance, including at least 1–2 years in a supervisory or management role.
Proficiency in plumbing, electrical work, carpentry, drywall, and general appliance repair.
EPA Section 608 Certification (Type II or Universal) for HVAC refrigerant handling.
Strong organizational and time-management skills, including the ability to prioritize tasks and manage multiple projects.
Excellent written, verbal, and interpersonal communication skills.
Valid driver's license and reliable transportation.

Nice To Haves

Certified Apartment Maintenance Technician (CAMT) certification.
NSPF Certified Pool Operator (CPO) certification or equivalent.
Experience with property management software such as Yardi, RealPage, or Entrata for work orders and inventory.
Bilingual English/Spanish ability.

Responsibilities

Lead, mentor, and supervise on-site maintenance personnel, including technicians and groundskeepers.
Schedule, delegate, and monitor daily maintenance tasks, service requests, and make-ready timelines.
Conduct team meetings, performance reviews, and hands-on training.
Manage the 24-hour emergency maintenance schedule and participate in the on-call rotation as required.
Collaborate with the Facilities team to support effective and efficient operations.
Oversee timely, professional completion of resident service requests to support resident satisfaction.
Manage apartment turnovers and ensure units meet quality standards for new residents.
Develop and implement preventative maintenance programs for mechanical, electrical, plumbing, HVAC, and structural systems.
Inspect the property to identify maintenance needs, safety hazards, and curb appeal issues.
Ensure proper use, maintenance, and inventory management of maintenance equipment and tools.
Manage parts and supplies inventory while maintaining adequate stock and adhering to budget guidelines.
Assist the Community Manager with preparation of the annual maintenance budget.
Monitor and control maintenance spending and promote cost-effective purchasing and labor utilization.
Assist with large-scale projects coordinated with Asset Management.
Process invoices and manage service contracts.
Ensure maintenance activities comply with local, state, and federal regulations, including OSHA and EPA standards.
Maintain knowledge of Safety Data Sheets and ensure hazardous materials are handled and stored properly.
Uphold community safety standards and respond promptly to on-site emergencies.
Ensure maintenance interactions and service comply with Fair Housing laws.