Maintenance Supervisor - Lebanon, OH

RangeWater•Lebanon, OH

9d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the property’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role manages the maintenance team, supports employee evaluations and hiring, and oversees the make-ready process. The supervisor also completes and oversees maintenance work, preventative maintenance, safety activities, vendor work, inventory, and budget-related tasks while providing customer service to employees, residents, clients, and vendors. The position is scheduled for 40 hours in a regular work week. The employee must be available for scheduled weekend work and a flexible on-call schedule that may include evenings, weekends, and holidays. Work may involve frequent exposure to outdoor conditions that may be unpleasant or hazardous, and routine local or occasional non-local business travel may be required.

Requirements

High school diploma or GED equivalent.
Working knowledge of OSHA standards and MSDS regulations.
One to three years of supervisor experience, with proven ability to hire, lead, direct, evaluate, and manage subordinates and team members.
One to three years of management experience preferred.
Ability to work scheduled weekends and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.
Ability to perform essential job functions without assistance.
Current valid driver’s license.
EPA Type I and II or Universal certification for refrigerant recycling.
Valid Certified Pool Operator or Certified Spa and Pool Operator certificate, plus certifications required by state and local jurisdictions.
Communication and delivery skills, with the ability to connect with people at all levels.
Computer proficiency in internet, word processing, spreadsheet, and database management programs for reporting.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat; intermittently sit and perform keyboard work.
Ability to work with frequent exposure to outdoor elements, including potentially unpleasant or hazardous temperatures, weather, odors, or landscape conditions.
Ability to travel locally for business errands, meetings, and training; non-local business travel may also be required.

Nice To Haves

Technical degree.
Two to three years of apartment maintenance experience or equivalent.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Manage the maintenance team and assist with employee evaluations.
Interview, hire, orient, and train new employees.
Oversee the make-ready process in accordance with company policies and procedures.
Complete and assist with resident-requested work orders and routine property upkeep by diagnosing problems and making repairs in accordance with policies, safety standards, and code requirements.
Inspect maintenance work performed by other service team members and develop corrective action plans as needed.
Inspect contractor, vendor, and other service-provider work to verify quality, scope, and specifications.
Maintain an adequate inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
Assist the Community Manager in developing maintenance and capital expense budgets.
Support cost-control efforts by repairing parts when possible and using materials, supplies, tools, and equipment appropriately.
Keep informed about changes in technology and industry standards.
Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
Demonstrate customer service in interactions with employees, residents, clients, and vendors.
Maintain the safety, cleanliness, appearance, and appeal of the property; report equipment malfunctions and injuries or accidents involving employees, visitors, or residents.
Ensure the property maintenance team complies with company standards for service requests.
Conduct scheduled safety meetings, maintain required documentation, complete inspections as needed, and ensure compliance with applicable safety laws and requirements.
Resolve customer complaints and issues.
Perform other duties as assigned.