Maintenance Supervisor - Lebanon, OH

RangeWater Real Estate • Lebanon, OH

1d • Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the property’s interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role manages the maintenance team, supports hiring and training, oversees the make-ready process, completes and coordinates maintenance work, and helps ensure property operations comply with safety requirements and company procedures.

The Maintenance Supervisor works 40 hours in a regular work week. Typical site hours are Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m., though schedules may vary by state and location. The role requires weekend availability when scheduled and a flexible schedule that includes taking call during evenings, weekends, and holidays. Work includes frequent exposure to outdoor elements that may be unpleasant or hazardous. Routine local travel and occasional non-local business travel may be required.

Requirements

• High school diploma or GED equivalent.
• Working knowledge of OSHA standards and MSDS regulations.
• One to three years of supervisor experience, with skills sufficient to hire, lead, direct, evaluate, and manage subordinates and team members.
• One to three years of management experience.
• Strong communication and delivery skills, with the ability to connect with people at all levels.
• Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
• Current valid driver’s license.
• EPA Type I and II or Universal certification for refrigerant recycling.
• Valid Certified Pool Operator or Certified Spa and Pool Operator certificate.
• All certifications required by applicable state and local jurisdictions.
• Ability to work weekends when scheduled and take call during evenings, weekends, and holidays.
• Ability to perform essential job functions unaccompanied.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
• Frequently stand, walk, reach with hands and arms, climb, stoop, and squat; intermittently sit and perform keyboard work.

Nice To Haves

• Technical degree preferred.
• Two to three years of apartment maintenance experience or equivalent preferred.
• Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

• Manage the maintenance team and assist with employee evaluations.
• Interview, hire, orient, and train new hires.
• Oversee the make-ready process from beginning to end in accordance with company policies and procedures.
• Complete and assist with work orders arising from resident service requests and routine property upkeep; diagnose problems and make repairs in accordance with policies, procedures, safety standards, and code requirements.
• Periodically inspect work performed by service team members and develop corrective action plans as needed.
• Inspect work performed by contractors, vendors, and other service providers to verify work and ensure materials and services meet quality standards, scope, and specifications.
• Maintain adequate inventory of spare parts and maintenance materials; work with the Community Manager to order supplies and tools within budget guidelines.
• Assist the Community Manager in developing maintenance and capital expense budgets.
• Support cost-cutting and expense-control programs, including repairing rather than replacing parts when possible and using materials, supplies, tools, and equipment appropriately.
• Keep informed about changes in technology and industry standards.
• Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
• Demonstrate customer service in interactions with employees, residents, clients, and vendors.
• Maintain the property’s safety, cleanliness, general appearance, and appeal; report mechanical or electrical equipment malfunctions and employee, visitor, or resident injuries or accidents.
• Ensure the property maintenance team complies with company standards for service requests.
• Conduct regularly scheduled RangeWater safety meetings, keep required documentation current, perform inspections as needed, and address other safety laws and requirements to ensure property compliance.
• Resolve customer complaints and issues.
• Perform other duties as assigned.

Benefits

• Two or more weeks of paid time off.
• Paid holidays.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life insurance.
• Employer-paid short-term disability.
• Paid parental leave for birthing and non-birthing parents after six months.
• Potential opportunity for rent savings, depending on property and ownership.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED