Maintenance Supervisor - Brandywine Green, Brandywine, MD

Greystar•Brandywine, MD

1d•$29 - $31•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure that the interior and exterior of buildings, grounds, amenities, and common areas meet the company’s standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and routine maintenance, prepares vacant apartments for leasing, establishes appearance standards, inspects work performed by team members and service providers, manages maintenance inventory, and supports preventive maintenance, budgeting, cost control, and safety compliance. The position also emphasizes respectful, responsive customer service to residents and colleagues.

Requirements

High school diploma, GED, or related experience and training.
Experience in property-management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law, and demonstrate knowledge of safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer-service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts, respond courteously, and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database-management programs.
Mathematical skills to add, subtract, multiply, and divide numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on a sealed HVAC system, including testing system pressures or handling refrigerants.
Certifications required by state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Nice To Haves

Property management system experience.

Responsibilities

Complete work orders from resident requests and routine community maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the make-ready process for vacant apartments, including pre-move-out inspections, maintenance punch lists, vendor scheduling, supply procurement, repairs, and inspection of completed work.
Develop cleanliness and appearance standards for grounds, amenities, exteriors, unit interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Inspect work performed by service team members and develop corrective action plans when needed.
Inspect contractor, vendor, and other service-provider work to confirm it meets quality, scope, and specification requirements.
Maintain adequate spare-parts and maintenance-material inventory and coordinate with the Community Manager to order supplies and tools within budget.
Complete monthly preventive maintenance procedures.
Assist the Community Manager with budgets for regular repairs, maintenance, and capital projects.
Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, keep safety data sheets current and accessible, and stay current on OSHA and other safety requirements.
Provide respectful and responsive customer service, answer questions, address complaints sensitively, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.