Maintenance Supervisor

Harbor Group Management•Lexington, SC

17d

About The Position

The Maintenance Supervisor oversees and performs maintenance operations to ensure the community’s buildings, grounds, amenities, and equipment meet Harbor Group’s standards for safety, cleanliness, functionality, and appearance. This hands-on leadership role includes guiding the maintenance team, resolving resident service requests, performing preventative maintenance, managing inventory, and coordinating vendor and contractor work. The position requires strong technical skills, a customer-service focus, and the ability to manage multiple priorities efficiently.

Requirements

At least three years of experience in multifamily property maintenance, including turnover and make-ready processes.
At least one year of supervisory or team leadership experience.
Expertise in general maintenance, including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
EPA Universal or HVAC certification, based on property requirements.
Ability to diagnose maintenance issues and implement effective solutions.
Strong organizational and communication skills, including the ability to manage multiple tasks and deadlines in a fast-paced environment.
Strong attention to detail and problem-solving skills, with the ability to work independently or as part of a team.
Proficiency with Microsoft Office; experience with property management software and a maintenance ticketing system is required.
Customer-service orientation and the ability to interact professionally with residents and vendors.
Availability for emergency on-call duties, including evenings and weekends, according to property needs.
Valid driver’s license for operating golf carts or company vehicles on property, if applicable.
Ability to stand, walk, bend, stoop, climb, carry objects, and use ladders.
Ability to lift up to 25 pounds independently and 50 pounds with assistance.
Ability to work outdoors in varying weather conditions, including heat, cold, rain, and snow.

Responsibilities

Supervise, train, and guide the maintenance team, ensuring tasks are completed effectively and on time.
Diagnose and repair issues involving plumbing, HVAC, electrical systems, appliances, carpentry, and general property maintenance.
Respond to resident service requests and complete work orders in accordance with company standards and timelines.
Oversee and participate in the make-ready process, including pre-move-out inspections, creating punch lists, scheduling vendors, and conducting final quality checks.
Ensure common areas, exteriors, and grounds are clean, safe, and visually appealing.
Schedule and supervise in-house maintenance work and third-party contractor or vendor work.
Perform and document monthly preventative maintenance according to company policies and procedures.
Maintain organized inventories of supplies, tools, and parts; order materials as needed while following budget guidelines.
Ensure safety protocols are followed by conducting regular safety meetings, maintaining current MSDS sheets, and complying with OSHA and other safety standards.
Inspect work completed by staff, vendors, and contractors for quality and compliance with specifications.
Address resident concerns promptly and professionally, providing excellent customer service.
Identify cost-saving opportunities and avoid unnecessary replacement of parts or materials.