Maintenance Supervisor

Magnera Corporation•Fort Smith, AR

About The Position

The Maintenance Supervisor leads maintenance technicians supporting Magnera’s 24/7 Fort Smith operation, including production equipment, utilities, and facility assets within the department’s scope. The role is accountable for safe execution, repair quality, technician development, and effective use of labor across day and night shifts. The supervisor partners with Operations, Engineering, Reliability, and the Storeroom Manager and Maintenance Planner to execute work and improve reliability within approved budgets. Direct reports include nine multi-craft maintenance technicians supporting day and night shifts. The supervisor oversees safety and work quality, team leadership and shift coordination, daily work execution and scheduling, reliability outages and improvement projects, and maintenance systems, materials, and cost control. The position requires regular presence on the plant floor and availability for assigned after-hours support, shift overlap, and planned outages, including nights and weekends as scheduled. Work takes place in office and industrial plant settings, following site PPE requirements. Essential duties are performed with or without reasonable accommodation.

Requirements

  • At least five years of industrial maintenance experience.
  • At least two years of demonstrated supervisory or team leadership experience.
  • Strong working knowledge of mechanical and electrical maintenance, including PLCs, sensors, instrumentation, motors, drives, bearings, power transmission, hydraulics, pneumatics, fluid flow, pressure, and filtration.
  • Ability to read drawings and equipment documentation.
  • Demonstrated ability to lead technicians, prioritize work, coordinate with Operations, and make sound decisions during equipment failures.
  • Proficiency using a CMMS and working knowledge of SAP maintenance materials, purchasing, or cost workflows.
  • Ability to use Microsoft Office and interpret maintenance data.
  • Clear communication, organization, and problem-solving skills.
  • Consistent commitment to safe work, respectful teamwork, and follow-through.

Nice To Haves

  • Experience supervising maintenance in a continuous-process or 24/7 manufacturing facility, including planned outages and contractor coordination.
  • Technical trade training, an associate degree, or a relevant maintenance or reliability certification; equivalent applicable experience is valued.
  • Experience with airlaid manufacturing, root cause analysis, preventive or predictive maintenance, and employee relations.

Responsibilities

  • Lead field safety reviews and verify that technicians and contractors follow site requirements for lockout/tagout, permits, electrical safety, guarding, and other applicable hazards; stop and escalate unsafe work.
  • Confirm appropriate skills, procedures, tools, and equipment isolation before work starts; verify repair quality, testing, housekeeping, and readiness before returning equipment to Operations.
  • Supervise technician performance, attendance, and work assignments; provide coaching, performance reviews, and consistent accountability in coordination with the Maintenance Engineering Leader and Human Resources.
  • Develop technician skills through a maintained skills matrix, cross-training, mentoring, and development plans; support recruiting and onboarding.
  • Maintain contact with day and night crews; establish shift lead responsibilities, backup coverage, and escalation expectations within site policy.
  • Maintain an approved on-call and backup coverage plan for 24/7 operations, including escalation contacts, vacation coverage, and response expectations.
  • Ensure clear shift handovers covering equipment condition, work in progress, isolations, temporary repairs, outstanding risks, and next-shift priorities.
  • Review work priorities with Operations and the planner; confirm staffing and equipment access for the weekly schedule, then assign daily work based on technician skills and available capacity.
  • Direct breakdown response and troubleshooting; coordinate support and communicate equipment status, recovery expectations, and changes in priority.
  • Remove barriers to execution, monitor progress, manage schedule changes, document emergency work, and return deferred jobs to the backlog with clear status.
  • Review the ready backlog with the planner and Operations to use available production downtime effectively for approved maintenance and engineering work.
  • Provide field input and feedback to the planner on job scope, labor estimates, safety requirements, and job steps. The planner prepares future work packages and coordinates the weekly schedule; the supervisor owns daily assignments and execution.
  • Ensure preventive, predictive, and corrective maintenance is completed; verify quality, follow up on inspection findings, and escalate overdue critical work or unresolved defects.
  • Partner with Reliability and Engineering to investigate recurring failures, identify follow-up repairs, and improve maintenance tasks and equipment performance.
  • Support outage scope and resource reviews with the planner and outage coordinator; lead assigned technicians and contractors during execution, track milestones, and communicate risks and changes.
  • Verify repair completion and equipment turnover; contribute to post-outage reviews and capture unfinished work and lessons learned.
  • Lead assigned maintenance improvement projects through completion, including safety, schedule, cost, and equipment turnover.
  • Use the CMMS to review backlog, assign work, monitor progress, and verify closeout records, including labor, parts, findings, failure information, and follow-up work.
  • Use SAP for assigned maintenance cost, materials, and purchasing workflows; coordinate parts needs, reservations, shortages, and issue or return records with the storeroom and planner under defined system ownership.
  • Manage overtime, contractor use, and maintenance spending within delegated authority; identify variances and communicate resource needs.
  • Assist the Maintenance Engineering Leader with the annual operating budget, spending forecasts, and upcoming maintenance needs.
  • Ensure labor, materials, requisitions, and contractor charges are assigned to the correct work orders, assets, and cost centers under site procedures.
  • Help determine when outside expertise is needed, define technical requirements, and evaluate contractor quality and vendor performance with Engineering and Purchasing.
  • Track performance measures including safety and corrective actions, repair quality, repeat-failure reduction, PM completion, schedule adherence, emergency work percentage, work-order closeout quality, budget and overtime management, outage performance, project completion, and technician development.
  • Track OEE and production downtime as shared outcomes with Operations and Reliability; set targets from site baselines and priorities.
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