Maintenance Supervisor

Yugo•Johnson City, TN

1d•$52,000 - $55,000•Onsite

About The Position

The Maintenance Supervisor oversees the maintenance operations at The Harbor, a student housing community in Johnson City, Tennessee. Reporting to the Property Manager, this role leads the maintenance team and ensures that buildings, grounds, resident spaces, and property systems remain safe, functional, and well maintained. The supervisor coordinates repairs and preventative maintenance, responds to resident service requests and emergencies, manages vendors, supplies, schedules, and inventory, and supports the community’s appearance and resident experience. The role also includes team hiring, training, coaching, performance management, and responsibility for safety programs and compliance with company policies, Fair Housing regulations, OSHA guidelines, and applicable laws. The position involves regular physical maintenance work indoors and outdoors, including standing, walking, climbing, bending, kneeling, lifting, and using hands and fingers. It may involve working near mechanical equipment, at elevated heights, around fumes and chemicals, in varying weather conditions, and in moderate noise. The ability to lift and move items weighing 50 pounds or more is required. After-hours or on-call support may be needed.

Requirements

At least 3 years of maintenance experience, including HVAC, plumbing, and electrical work.
High school graduate or equivalent.
At least 1 year of supervisory experience; experience in residential properties, rental operations, or related business operations is required.
EPA Type II certification or above.
Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
Strong decision-making and problem-solving skills.
Proficiency with technology and adaptability to online systems.
Ability to lift and move items weighing 50 pounds or more.
Ability to perform physical activities including standing, walking, climbing, bending, kneeling, and using hands and fingers for maintenance tasks.

Nice To Haves

Pool maintenance certification, if required by local regulation.
Carbon Literacy Certification, or willingness to undertake training.

Responsibilities

Supervise daily property maintenance operations, including building systems, grounds, and resident spaces.
Lead and support the maintenance team in completing work orders and preventative maintenance tasks promptly and to a high standard.
Inspect apartments, common areas, equipment, and grounds to maintain safety and operational standards.
Coordinate maintenance activities and communicate project updates, repairs, and operational needs with property leadership.
Oversee maintenance and repair of plumbing, electrical, HVAC, appliances, and structural systems.
Ensure resident service requests are handled promptly and professionally.
Manage vendor relationships, contracted services, supply ordering, and inventory control.
Develop maintenance schedules and monitor productivity, labor costs, and operational efficiency.
Respond to maintenance emergencies and provide on-call or after-hours support as needed.
Maintain tools, equipment, and assets in safe working condition and ensure proper use in accordance with safety standards and OSHA guidelines.
Implement and lead safety programs, including safety meetings, training, and maintenance of MSDS and compliance records.
Participate in hiring, onboarding, training, coaching, and performance management of maintenance team members.
Ensure compliance with company policies, Fair Housing regulations, and applicable federal, state, and local laws.
Maintain clean, safe, and functional community spaces and support property appearance and curb appeal.
Assist with additional maintenance, operational, and property improvement projects as needed.