Maintenance Supervisor

Essex Property Trust•Los Angeles, CA

26d•$32 - $38•Onsite

About The Position

The Maintenance Supervisor is responsible for the maintenance aspects of community operations, including managing the property budget with the objective of increasing Net Operating Income, maintaining the physical asset, providing residents with a quality living environment, and building productive working relationships with staff. The role reports to the Community Manager or General Operations Manager. Depending on the size of the property and staffing, the supervisor may be on call for after-hours emergencies. The position oversees maintenance staff and property systems, coordinates repairs and preventive maintenance, monitors safety and regulatory compliance, manages budgets and supplies, and works with residents, property teams, and outside vendors. The job operates in a fast-paced indoor and outdoor setting and may include changing schedules, occasional travel between properties, and physically demanding work.

Requirements

High school diploma or GED equivalent.
3–5+ years of property management industry or related experience.
Hands-on proficiency in electrical, plumbing, and appliance repair.
Knowledge of environmental and industrial hazards, including asbestos, lead, mold, and radon, as they apply to residential housing.
Ability to use a personal smart device for property operations and communication apps.
General understanding of Microsoft Suite and property management software.
Ability to read, write, and speak English.
Organizational and time-management skills.
Ability to supervise two or more associates.
Ability to work any day of the week, throughout the year, and to work additional hours as necessary.
Ability to lift over 50 pounds and frequently stand, walk, bend, and perform other strenuous activities.
Ability to adapt to changing priorities and multitask in a fast-paced setting.

Nice To Haves

HVAC and/or CPO license.
Ability to operate heavy machinery.

Responsibilities

Supervise and direct maintenance technicians, assign tasks, and ensure work is completed efficiently and to a high standard.
Train maintenance staff on property systems and maintenance procedures.
Perform and oversee repairs to property systems and equipment, and respond to and prioritize resident work orders.
Implement and manage preventive maintenance schedules for HVAC, plumbing, electrical, and other systems and equipment.
Inspect common areas, buildings, and equipment to identify maintenance needs and safety hazards.
Ensure compliance with applicable local, state, and federal regulations, including safety and building codes.
Work within the maintenance budget and maintain inventories of tools, equipment, and supplies.
Obtain service quotes, recommend vendors, assist with outsourced-work contracts, and coordinate contractors and internal stakeholders on specialized repairs and projects.
Ensure contracted and project work meets specifications and budget requirements.
Respond to after-hours emergencies and address critical repairs promptly.
Interact professionally with residents, resolve maintenance concerns, and support resident satisfaction.
Implement and enforce team safety procedures, comply with OSHA and other safety regulations, and keep maintenance tools and equipment in good working order.
Maintain records of work orders, inspections, and repairs in SightPlan or shared trackers, and provide property management with regular updates on maintenance status and trends.
Provide formal supervision, plan and monitor staffing and labor utilization, recommend staffing actions, deliver performance appraisals, and mentor and coach team members.
Attend scheduled training and work scheduled hours plus other hours necessary to complete the job.
Perform other assigned duties as needed.