Maintenance Supervisor

PeakMade Real Estate•Clemson, SC

20d

About The Position

The Maintenance Supervisor maintains operations at an assigned apartment community, including service-request organization, preventive maintenance, safety compliance, and customer service. The role spends approximately 60–70% of its time performing hands-on repairs and maintenance, with the remainder spent supervising associates and contractors and carrying out general management functions. The supervisor works with the Property Manager to support resident service and property performance, and with the National Facilities Director on bids for capital improvements. The position requires leadership of a maintenance team, a resident-focused approach, and the ability to diagnose and repair a range of building systems and community features. It also involves physical work, including lifting or moving items up to 50 pounds, climbing ladders to heights exceeding eight to nine feet, working outdoors in extreme temperatures, and frequent bending or stooping.

Requirements

High school diploma or equivalent.
At least 2 years of maintenance supervisory experience.
EPA certification Type II.
Must live within 30 miles of the assigned property.
Valid driver's license and current automobile insurance; must furnish a reliable personal vehicle for job functions.
Other licenses and certifications as required by local, state, or federal law.
Must provide basic hand tools; these are not provided by the community.
Ability to use general maintenance equipment, including hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment, without jeopardizing anyone's safety.
Ability to diagnose problems with and repair applicable building systems and equipment, including major appliances, HVAC, intermediate plumbing, intermediate electrical work when no license is required, sheetrock, general carpentry, pool care if required, roofs and gutters, painting, irrigation, landscaping, fountains, foundations and sidewalks, ice and snow, golf carts, and small engines.
Ability to transport or move up to 50 pounds variable distances.
Ability to use ladders to access heights exceeding eight to nine feet.
Ability to work outdoors in temperatures exceeding 90 degrees or below 32 degrees Fahrenheit.
Ability to personally perform general maintenance repairs without endangering oneself, residents, or fellow employees.
Frequent bending and/or stooping to access equipment and machinery.

Nice To Haves

Multifamily industry experience.
CPO certification.

Responsibilities

Assist the Property Manager in managing customer service according to Peak Simply Service Standards.
Prioritize and assign service requests, monitor their completion, follow up on outstanding items, and help complete requests as needed.
Inspect grounds, buildings, and other community features daily to reduce liability concerns and maintain curb appeal.
Maintain a preventive maintenance program to extend asset life and minimize future repairs.
Identify and implement energy-saving measures that promote conservation.
Manage maintenance supply inventory within budget guidelines.
Maintain an organized and properly stocked maintenance shop in accordance with safety standards and OSHA guidelines.
Maintain the hazard communications program and teach and promote safe work practices.
Participate in monthly unit inspections as required.
Assist residents with move-in and move-out processes.
Manage the key control program according to Peak policy.
Schedule and direct workers performing maintenance and repairs for turn events within budget guidelines, and supervise vendors and contractors throughout the process.
Supervise preparation of vacant units for marketing, including restoration and cleaning.
Direct scheduled maintenance of equipment according to manufacturer recommendations and operating manuals.
Address resident and employee concerns and resolve issues in a timely, professional manner.
Assist with upkeep and cleaning of the office, common areas, and model; maintain accurate records.
Work with the National Facilities Director to obtain bids for capital improvements.
Work with the Property Manager to maximize property performance within budget guidelines.
Perform hands-on maintenance and repair work, including repairs to applicable appliances, HVAC, plumbing, electrical systems, sheetrock, carpentry, pools, roofs and gutters, painting, irrigation, landscaping, fountains, sidewalks, foundations, and other listed equipment and features.

Benefits

Paid parental leave and one year of diapers.
15 days of PTO plus 2 additional Wellbeing Days.
401(k) match.
Wellness initiatives, healthy team competitions, and reward programs through Peak's LiveWell program.
Facilities-related leadership program.
Additional technical training.
Technical certifications available, including HVAC and CPO.
Employee Resource Groups.
Monthly renewal bonuses.
Additional rewards and recognition.
10 Year Peakiversary Trip.